GabrielFox's profile

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Saturday, August 31st, 2024 11:47 PM

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Failed to save conversation

I recently had this problem. I try to post an idea or praise, but when I press the post button a message pops up: Failed to save the post! Please try again. I tried all day but I can't. Can anyone help me?

Accepted Solution

Champion

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8 months ago

Others have also had issues when editing posts. I reported the problem: https://community-imdb.sprinklr.com/conversations/imdbcom/unable-to-edit-posts-or-save-conversations/66d420fb43dd3e3c5a054544

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@Jessica​ Yes, I have the same problem.

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@Jessica​ 😀 Recently if I add a IMDb Movie Poster image to a post here it is marked "Private" so no one can see it Today sample: https://community-imdb.sprinklr.com/conversations/imdb-poll/poll-suggestion-funny-taglines-for-twisters/66cfa18398c4471686718f33?commentId=66d4576a43dd3e3c5a055a06 .

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172 Points

I have the same problem with my posting too, with it marked as "Private" for some reason: https://community-imdb.sprinklr.com/conversations/imdbcom/tv-movie-but-there-are-two-episodes/66d460fd5b1ef15cdf075d02

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@dy158​ 😀 Did you post an Image and / or a not IMDb link there?? .

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172 Points

Link. And looks it does not show up!

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@dy158​ 😀 Tsarstepan Monday, August 7th, 2023 Closed Solved Posts Marked Private.... - - - Col_Needham, Employee 1 year ago @Tsarstepan You may have missed a set of large spam attacks in recent weeks. Unfortunately we now have no option but to automatically tag posts containing non-IMDb links as private. To memorialise the passing of future celebrities, please use links to pages / news on IMDb.com. It is nothing personal. Thanks for your understanding. https://community-imdb.sprinklr.com/conversations/imdbcom/posts-marked-private/64d160a20bc0022a951875fb?commentId=64d20b049726276c135864a5 .

5 Messages

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172 Points

Thanks. Maybe I am not aware of this until now.

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@Jessica​ The problem persist. I can't post an idea, a praise or edit a post. 😢

Champion

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202K Points

@GabrielFox​ Col Needham replied: https://community-imdb.sprinklr.com/conversations/imdbcom/unable-to-edit-posts-or-save-conversations/66d420fb43dd3e3c5a054544?commentId=66d58f9843dd3e3c5a05e7d7

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@Jessica​ I try to post an idea, a praise or edit a post following Col Needham's replied but it is not working, when I hit "Back" on my browser and reload the page the posts, praises or edits, aren't going through despite the error. 😔

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Please, can anyone help me or tell me who to contact to solve this problem.

Champion

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10.5K Messages

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202K Points

@GabrielFox​ As I said, I have reported the problem and the Staff are working on fixing it. Please read: https://community-imdb.sprinklr.com/conversations/imdbcom/unable-to-edit-posts-or-save-conversations/66d420fb43dd3e3c5a054544?commentId=66d60e7ff793235586e31418

(edited)

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@Jessica​ Thanks.

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@Jessica​ I inform you that I no longer have the problem. Thanks for your help.

(edited)

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8 months ago

@GabrielFox 🦊 Did you try to EDIT it?? I got That message past few days trying to EDIT a post here 😆 .

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@ACT_1​ Yes, I tried but the problem remains.

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8 months ago

@GabrielFox 🦊 Just now this has an Accepted Solution flag Can you post an idea or praise now?? .

(edited)

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@ACT_1​ Yes. A few lines above I told Jessica that I no longer have the problem.