Michelle's profile
Employee

Employee

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17K Messages

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308.6K Points

Friday, September 23rd, 2022 8:25 PM

Removal of IMDb Account “Sign in with Facebook”

Removal of IMDb Account “Sign in with Facebook”

Effective October 06, 2022, you will no longer be able to use “Sign in with Facebook“ to access your IMDb account. You can maintain access to your account and any saved information by setting a password on your IMDb account using the reset password process. Once you have done this, you will be able to use the “Sign in with IMDb” option for any future logins.

If you previously used "Sign in with Facebook" to access your IMDb account, please take the following steps to retain access to your account:

  1. Go to the IMDb Reset Password Page.
  2. Input the email associated with your Facebook account and select "Continue". You will receive an email with a link to reset your IMDb password.
  3. Return to the IMDb sign in page and select "Sign in with IMDb" to log in to IMDb with your email and new password.

If you have previously followed these instructions or have already set a password for your IMDb account, please return to the sign in page and use the "Sign in with IMDb" login method.

If you do not reset your password, you will not be able to access your IMDb account and the associated data (e.g. contributions, lists, ratings, recommendations, etc.).

For details on other IMDb account issues, please visit our help page: IMDb login/registration issues

Please feel free to post any questions to this thread.

2 Messages

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70 Points

1 year ago

I registered on IMDb years back with an old e-mail (I don't have access anymore), a few years back I opted for Facebook login. A few days ago I noticed that I was not logged in on my desptop, that's when I found out abot Facebook login not beeing on option anymore. I followed the steps to change my password, but the e-mail never came, I checked my spam folder, as suggested on another tread, but nothing there.

Funny thing is, I'm still logged in on my phone via Android App, so I know my User ID, but can't change anything from there.

Is there an option to recover my account?

It would be a shame to loose a watchlist with 1700+ titles on it.

Note: This comment was created from a merged conversation originally titled Recover my account after Facebook login not an option anymore

2 Messages

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80 Points

1 year ago

I'm having the same issue regarding having a facebook login before, and now that I had to switch to an IMDB account using the same email as my facebook email, my watchlist is gone.

Note: This comment was created from a merged conversation originally titled Watchlist is empty

4 Messages

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90 Points

1 year ago

I have an issue signing in with my Facebook account because it needs me to reset my password
but I can't access my Facebook email: amro_arabi@msn.com

can you help me to access my IMDB account again?

Note: This comment was created from a merged conversation originally titled issue signing in to imdb with my facebook account

10.6K Messages

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224.8K Points

See https://community-imdb.sprinklr.com/conversations/imdbcom/removal-of-imdb-account-sign-in-with-facebook/632e1626c307775b6380b408 please, and take care to avoid posting email addresses that may have been released by their corresponding provider.

4 Messages

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90 Points

1 year ago

I have an issue signing in with my Facebook account because it needs me to reset my password​
​but I can't access my Facebook email to reset my password

​can you help me to access my IMDB account again?​

2 Messages

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80 Points

1 year ago

Olá!

Tenho o mesmo problema.

Fazia login pelo facebook, mas não tenho mais acesso ao email de lá.

Note: This comment was created from a merged conversation originally titled Facebook login issue

Employee

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890 Messages

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9.6K Points

@paginnn​ 

Hi there!

Just contact us here and our team will help you out! n_n

2 Messages

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70 Points

1 year ago

please help me I can't log in to my account, once IMDB stop supporting Facebook log in, and my email provider can't reset my so old email.

Note: This comment was created from a merged conversation originally titled 9 years of rating movies and data just gone :(

2 Messages

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70 Points

1 year ago

Hi,

I can't log in to my account. I think it was via Facebook because I have tried logging in with my email addresses and none exist in IMDb's database.

I do have access to my account on my phone but I can only see my User ID, no other info is available on the app.

How do I attach an email to my account or recover access in the browser?

Thanks

Note: This comment was created from a merged conversation originally titled Facebook login doesn't work and I have no email address attached to account

Employee

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890 Messages

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9.6K Points

Hello hello!

 

Please let us know your user ID and we will further help. :D

2 Messages

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70 Points

1 year ago

Lost my wishlist I’ve had for years when the Facebook login was removed. I just recently became aware of the removal of this login feature. 

Note: This comment was created from a merged conversation originally titled Lost wishlist with Facebook login

Employee

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1.1K Messages

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10.6K Points

Hello @Movieholic​, 

Our customer service team has reached out to you directly for assistance with your account.

4 Messages

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80 Points

1 year ago

Hello,

i had a 10 years old account named "blindblindblind".
I made a new one to claim my page as a Director, but now all my ratings and watchlists are gone.
I tried to log in to the old one, putting my fb password, but i never got the email.

Can you fix this?
Best

A

Note: This comment was created from a merged conversation originally titled Facebook login error, didn't receive "Password assistance" email

8.2K Messages

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172.9K Points

@blind 😎

Joined April 7th, 2023

? ?

Michelle, Employee
Friday, September 23rd, 2022
Removal of IMDb Account “Sign in with Facebook”
​Effective October 06, 2022, 
you will no longer be able to use “​​Sign in with Facebook“​​ 
to access your IMDb account.
https://community-imdb.sprinklr.com/conversations/imdbcom/removal-of-imdb-account-sign-in-with-facebook/632e1626c307775b6380b408

.

4 Messages

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80 Points

@ACT_1​ yes, i know. But there should be a procedure to get in at least once to link my amazon account.

8.2K Messages

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172.9K Points

@blind​ 😎

Add a reply to the above and get a reply from Michelle, Employee ??

.

8.2K Messages

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172.9K Points

@blind​ 😎

No reply from @Michelle, Employee ??

2 Messages

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70 Points

1 year ago

Hi, I cant reset my password. I gave the Facebook account email but it said there is no account. What to do? I need access to that account, there is a watchlist, and other lists that I need to access. Please help. 

Thanks in advance. 🙏

Note: This comment was created from a merged conversation originally titled I used to login to IMDB thru Facebook. Now I cant use Forget Password as well. Help?

3 Messages

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80 Points

1 year ago

I signed up for imdb a long time back using facebook. The email address linked via Facebook has since been deleted since I use a different one now. I was signed out of the imdb account and now can't log in since I do not have the email address and Facebook login is no longer allowed. 

I have about 1600+ ratings and 600+ titles in my watchlist. I desperately want to recover the account and if not then atleast get access to my watchlist. Can somebody help me out with this? 

Note: This comment was created from a merged conversation originally titled Logged in using facebook and now lost access to my email

5 Messages

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106 Points

1 year ago

I've had my account since 2012 and rated almost 3k movies with various other activity - I'm on IMDB.com more than any other site!

I'm really nervous because I have an account linked to Facebook with an old, inaccessible email address. How can I change me email address and password? I'm really worried I'm going to lose the 1000s of hours of the work I put into my account.

Happy to pay or upgrade my account? Whatever it will take. Thank you!

-Harry

My main account is "harryt-448-610169" tied to harryt@insightbb.com (which has since closed down as an email provider). Can you chage it to BigHarryMonkey@gmail.com?

Note: This comment was created from a merged conversation originally titled Linked Facebook with old Email Address 3000 Ratings from 2012

Employee

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729 Messages

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8K Points

@BigHarryMonkey​,

Our customer service team has reached out to you directly for assistance with your account.

Please let us know if we can offer any further help.

5 Messages

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106 Points

Phenomenal! Thank you Edward and Akira. I am now in my 3k rating account with my current email address attached! 

Worked great and fantastic customer service!

-Harry

5 Messages

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110 Points

1 year ago

I followed the steps to sign in using "Sign in with IMDb" instead og signing in with facebook. This made me loose all my ratings and my entire watchlist. How do I get this back?

Note: This comment was created from a merged conversation originally titled Removal of IMDb Account “Sign in with Facebook”

2 Messages

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70 Points

1 year ago

I originally saved my account via Facebook a few years ago and had to make changes to due personal device transfer recently. Unfortunately it instead created a brand-new blank account, which I didn't want to do. My information is still saved onto the site, but is there a way I can get full access back to the original account again?

I did try logging back in multiple times, but it always seems to set-up a brand-new account over and over and over and over again. Instead of allowing to just log in - I had to sign in using something else. Is there any way I can fix this problem and get back access properly with all the stuff I saved onto the site (ratings and lists) through another way without restarting it by "Sign In"?

Please let me know as soon as you can,

Lewis McIntosh 

Note: This comment was created from a merged conversation originally titled IMDB Account - How to bring back content?

2 Messages

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70 Points

1 year ago

Hi. I believe I used facebook to create my account. I was trying to login to add a new credit to my profile, but realized facebook is no longer supported. I assumed I also had my email associated with the account, but that wasn't the case, as the login failed and I ended up just creating a second account.... How can I gain access to my profile again, and connect it to my newly created, email associated, account? Thanks in advance!

My original profile:

https://www.imdb.com/name/nm12444908/

Note: This comment was created from a merged conversation originally titled Can't login to old account

(edited)

Employee

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1.1K Messages

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10.6K Points

Hello @sardinhamp,

Our customer service team has reached out to you directly for assistance with your account.

5 Messages

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110 Points

@Jon I have the same issue, and wrote so a few posts back. Can you help me with the same thing?