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Please unlock my page. It is frozen with UPGRADE - TRY A FREE TRIAL. I don't want an upgrade - I am happy with the use I have now. I am paying for my annual fee and I am frustrated and infuriated that your system freezes my page with UPGRADE QUESTIONS AND WHEN I HAVE NO INTEREST I CAN'T GET INTO MY

Hi, I received a confirmation email that my IMDb Pro account renewed on 7/23/26. However, I am now trying to log in with my email and password and its saying: There was a problem We couldn't find an IMDb account with that email address. If you recently signed in using your Amazon account, your IMDb

Hi, I've claimed my IMDbPro page and uploaded a primary image. The image appears correctly in IMDbPro and is marked as my Primary Image, but it is not displaying on my public IMDb name page. Could you please check whether my primary image is still processing or if there's a synchronization issue? Th

There is an error in Box Office Mojo's upcoming release schedule at https://www.boxofficemojo.com/calendar/2026-08-01/ . On August 7, there is a listing for a film titled One Night Only to be released by Universal Pictures in wide release. However, there is no cast, genre, or running time informatio

Here's another error at Box Office Mojo. Affected movie titles: Two films are involved in this error, The Devil Wears Prada 2 (2026) and Toy Story 5 (2026). Link to The Devil Wears Prada 2 on IMDb: https://www.imdb.com/title/tt33612209/ Link to The Devil Wears Prada 2 on BOM: https://www.boxofficemo

I'm trying to remove a video attached to my name, somehow. When I go to Edit, & edit information, I get an error 404 page. (My other videos come up with all their information.) I've tried the steps to contact IMDB, but the email button doesn't work.

Hi, I just re-joined imdbpro. I want to remove a video that I uploaded several years ago. I can not figure out how to do it. I think I have to ask the good folks at imdb... It's title is Dramatic Monologue. Thanks. Lisa Baldwin

Dear IMDb Support, The official trailer for Agents was deleted from our IMDbPro account, but it is still publicly accessible and appears under Related Videos. Video link: https://www.imdb.com/video/vi200264473/?ref_=vp_rv_vi_1 Please completely remove this video from IMDb, including any cached or re

This relates to the film Shelter (2026). Link to movie on IMDb: https://www.imdb.com/title/tt32357218/ Link to movie on Box Office Mojo: https://www.boxofficemojo.com/release/rl1066369025/weekend/ As you can see from the above linked page on Box Office Mojo, Shelter reported a box office gross in th

Hello everyone. We have been managing the profiles of several companies within an industrial services group—acting as their marketing agency—using a paid subscription to IMDBpro. We are no longer working with the client and need to transfer profile management to the company itself, but we haven’t fi