Updated FAQ Experience

We are pleased to announce the release of our updated IMDb FAQ. As of today, we are improving the look & feel of the FAQ, bringing the experience up-to-date with other parts of the IMDb web site. We have temporarily disabled the FAQ contribution experience which is currently available to only a small group of IMDb users. We will bring it back in the coming months with several improvements. We'll update this announcement once those improvements are live. In the meantime, we have created a temporary new form here: http://www.imdb.com/helpdesk/report_faq that you can use to submit FAQ requests for review and processing.

If you haven't looked at IMDb's FAQs before, here are a few good examples: The Matrix and Inception

The decision to make these changes was made only after careful consideration and was based on data quality, coverage, and usability. IMDb is passionately committed to providing innovative ways for our users to engage with our content and we appreciate your continued support of IMDb.

Responses

ACT_1

8.5K Messages

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176.1K Points

7 years ago

We are pleased to announce the release of our updated IMDb FAQ.
As of today, November 30, 2017 at 10:05:41 PM UTC
we are improving the look & feel of the FAQ...
by Karen, Official Rep
Joined on October 13, 2016
https://getsatisfaction.com/imdb/people/karen_iqd0iufjast8t

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ACT_1

8.5K Messages

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176.1K Points

Can I add a FAQ for a TV show now ? ?

Not sure how Frequently my Question may be Asked

I could Ask this Question on the Message Board but....

- - -

http://www.imdb.com/helpdesk/report_faq

goes to

https://help.imdb.com/contact

- - -

https://en.wikipedia.org/wiki/FAQ

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6 years ago

0

jeorj_euler

10.7K Messages

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225.4K Points

Hi, ACT_1. Why are you being so cynical? O, wait. Who am I to ask? I guess, I'm just being the pot that called the kettle black.
:P

— Jeorj Euler, an IMDb regular registrant

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6 years ago

0

ACT_1

8.5K Messages

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176.1K Points

@ Jeorj Euler

Just a few more Questions....

from above sample by Karen, Official Rep

The Matrix (1999)
Frequently Asked Questions
https://www.imdb.com/title/tt0133093/faq
Showing all 30 items
What is "The Matrix" about?
Is "The Matrix" based on a book?
What is "the One"?
How does Morpheus know everything about Neo's office during the phone call?

No names for Who Asked and Who Answered ? ?

How many ask a Question to be counted as Frequently Asked ? ?

Where do They ask these FAQs ? ?

You notice that Karen, the Official Rep has not replied to any reply here : Unfollowed ? ?

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6 years ago

0

jeorj_euler

10.7K Messages

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225.4K Points

Hi, ACT_1. You'll have to ask bj_kuehl about that. O, wait. That might be a tad difficult to pull off in the absence of private messaging and voluntarily-presented contact information. Surely you've asked this question before, right? The FAQ data has been around a long time.

— Jeorj Euler, an IMDb regular registrant

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6 years ago

ACT_1

8.5K Messages

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176.1K Points

Note from J. Spurlin
https://www.imdb.com/user/ur0679729/
bj_kuehl has been an extremely valuable contributor to the FAQ pages for quite some time

- - -

IF I and the others wanted to ask a question We would use the Boards

about 266,164,000 messages were posted Aug 6 2002 ... Feb 20 2017

- - -

FAQ on I Need 2 Noses Board

Sole Survivor (1970)
https://www.imdb.com/title/tt0065007/
https://www.imdb.com/title/tt0065007/reference
https://www.imdb.com/title/tt0065007/faq
William Shatner ... Lt. Col. Josef Gronke

GlennME:
www.imdb.com/user/ur0317648/boards/profile
( https://filmboards.com/user/legacy/GlennME/ )
( https://getsatisfaction.com/people/glenn_me )

www.imdb.com/title/tt0065007/board/thread/2385744

It was made over thirty years ago, you can't get it on DVD, it's never been released on VHS,
and it doesn't screen on cable, but everyone remembers "Sole Survivor" (1970)
a made for TV movie starring Vince Edwards, Richard Basehaart and William Shatner.

"Everyone" might be overstating the case;
it's pretty obvious most of these posts are by the same person using different names.
Here's a list of the people who have asked the question since December 2000.*

Jan 1 2005 canoe154 - 1 post HMMMMMMM, VERY SUSPICIOUS.
Dec 13 2004 shedbrewer - 1 post
Dec 5 2004 terry-wright-1 - 1 post
Nov 9 2004 fulhammark8 - 1 post
Nov 6 2004 teresac9897 - 1 post
Nov 3 2004 jackson3-1 - 3 posts
Oct 25 2004 maxwelledison - 1 post
Sep 26 2004 mouthwash - 3 posts
Aug 30 2004 tartandiva - 2 posts YOU KNOW THE DRILL BY NOW. FIRST POST, SAME QUESTION.
May 19 2004 jweber2 - 1 post
Apr 10 2004 dmjw - 1 post
Apr 8 2004 simelad - 2 posts
Jan 17 2004 a_mus22 - 1 post
Jan 10 2004 Janchewie - 1 post
Dec 30 2003 zedzero - 1 post
Dec 5 2003 ib4euk - 3 posts ANOTHER FIRST TIME SS SEEKER!!!
Nov 26 2003 vintji - 1 post JUST REGISTERTED ... ASKED THE SS QUESTION ... LOL!!! !!!
Tue Oct 14 2003 carrie-72 - 2 posts
Aug 27 2003 mhardt66 - 1 post
Aug 16 2003 mayhemjohnston - 1 post
Aug 14 2003 paulconn6 - 1 post
Aug 4 2003 suzanne gadsbey - 2 posts
Jul 30 2003 deniro7 - lots of posts
Jul 20 2003 buckice22 - 1 post
Jun 28 2003 chetleycheese - 1 post
Mar 20 2003 cwarde - 22 posts
Feb 23 2003 spjfree - 1 post FIRST POST ... ASKED THE SS QUESTION ... LOL!!! !!!
Jan 19 2003 deelmo - 1 post THREE IN SEVEN DAYS ... IT'S AN AVALANCHE!!!!!!
Jan 16 2003 wardth - 1 post TWICE IN FOUR DAYS ... A NEW RECORD!!!!!!
Jan 12 2003 amerrix - 1 post JUST REGISTERED ... ASKED THE SS QUESTION ... AMAZING!!! !!!!!!
Dec 19 2002 Steve-536 - 3 posts ANOTHER WINNER!!!!!!
Oct 23 2002 KlNGMAKER - 2 posts
Aug 12 2002: marjot - 8 posts
Jul 21 2002: david-fowler3 - 2 posts
Jul 17 2002: duncan1095 - 1 post
Jun 18 2002: kenny cobb - 1 post
May 18 2002: kmpflyer - 1 post
Apr 24 2002: Khira - 1 post
Apr 3 2002: carindy - 1 post
March 23 2002: kandyhunt - 1 post
January 4 2002: barker1203 - 1 post
October 2 2001 : simonflower - 1 post
September 15 2001: smeg90 - 1 post
August 30 2001: jesjamdav - 1 post
July 16 2001: delores911 - 1 post
July 7 2001: SteppieJ - 1 post
July 1 2001: 99gretzky - 1 post
June 28 2001: suebee4537745 - 37 posts
May 23 2001: Dave Phillips - 181 posts
April 27 2001: kandee - 21 posts
April 8 2001: deankrowley - 2 posts
January 19 2001: kelly.wayne - 31 posts**
December 29 2000: mirosen - 3 posts

and others...

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6 years ago

0

jeorj_euler

10.7K Messages

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225.4K Points

7 years ago

Inadequate.

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jeorj_euler

10.7K Messages

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225.4K Points

7 years ago

Wow. Nearly all of Bertaut's work (albeit extensive information about English history) has been obliterated. All of the links to other sites have been removed despite contributors' pleas for the contrary.

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jeorj_euler

10.7K Messages

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225.4K Points

7 years ago

The character entity reference for the em dash renders as "—" (the markup form) instead of "—" (the presentation form). It was not even at least converted to " - " or "--" in the transition from the old platform to the new. The same manner of failure has likely affected a number of other character entity references.

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jeorj_euler

10.7K Messages

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225.4K Points

By "character entity reference", I'm referring to alphanumeric identifiers (preceded by "&" and followed by ";") used in HTML, XML and SGML (and related markup languages) to indicate letters, numbers, symbols and other computer characters, as referred to in the perhaps non-understood IMDb GS topic "Rendering of Standard Character Entity References in the Systems Replacing Swikis" and as discussed with Owen Rees in the topic "Support for Unicode" tagged (perhaps mendaciously) as "under consideration".

— Jeorj Euler, an IMDb regular registrant

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7 years ago

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jeorj_euler

10.7K Messages

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225.4K Points

Looks like the issue with the markup symbols has been resolved in regards to title FAQ pages. Thanks! (This has yet to be addressed in regards to Plot Synopses and Parents Guides, though.)

— Jeorj Euler, an IMDb regular registrant

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7 years ago

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jeorj_euler

10.7K Messages

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225.4K Points

7 years ago

Apparently key-link references to IMDb character pages (like [link=ch0099041], for example) in the old FAQ system's (BBS-like) swiki markup did not survive the transition from the old platform to the new, in a proper/lossless manner. It's like the regular expression /\[link=[^\]]*\]/g to "", was lazily applied. There must have been several dozens or hundreds of links like this scattered across the many title FAQ pages, so there is a strong chance they have all been ruined.

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Marco

2.7K Messages

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83K Points

7 years ago

I'm very happy to hear this. Finally, every section of IMDb is free of wikidness :)

3

jeorj_euler

10.7K Messages

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225.4K Points

No rest for the wikid.

— Jeorj Euler, an IMDb regular registrant

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7 years ago

jeorj_euler

10.7K Messages

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225.4K Points

Marco, I hope the only thing you have against wikis is the fact that edits are unscreened and wind up published before being evaluated, because the most awesome aspect is that edit histories can be viewed by editors. The fact that only the IMDb staff can view edit histories for the content on the IMDb website is kind of a drawback. It's a layer of "anonymity" that no editor really deserves.

— Jeorj Euler, an IMDb regular registrant

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7 years ago

0

Marco

2.7K Messages

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83K Points

Marco, I hope the only thing you have against wikis is the fact that edits are unscreened and wind up published before being evaluated

That's exactly why I think it's better if IMDb doesn't use wikis.

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7 years ago

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jeorj_euler

10.7K Messages

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225.4K Points

7 years ago

Besides me, it doesn't appear that anybody who has an IMDb GS account actually cares about this topic. I don't understand that. We only imagine how many IMDb contributors are too stubborn join this secondary site. I might have joined sooner had I know that ideas can be conveyed here better than then could through the Help Desk or the decommissioned boards system. The other contributors who do not approve of the outcome have no presence here.

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sai_arun_muthusamy

262 Messages

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8.2K Points

7 years ago

I've never really looked at this part of IMDb before, but it reminds me of the Headscratchers/Fridge section of TVTropes, ie a place where you can ask questions and people take note of things that they think of when discussing the film.

I don't know why it's being disabled, but as long as it can come back it's okay.

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jeorj_euler

10.7K Messages

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225.4K Points

"I've never really looked at this part of IMDb before" ...Yeah, a great abundance of visitors have never looked there. The search engine optimization rankings are not too high either, as hardly any other sites reference the title FAQ pages found on IMDb.

— Jeorj Euler, an IMDb regular registrant

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7 years ago

0

tom_trinchera

3 Messages

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290 Points

7 years ago

Hmph, four months & still no update.

1

jeorj_euler

10.7K Messages

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225.4K Points

I recon lists, polls and trivia pages receive far more hits that title FAQ pages, putting this at a lower priority. You can tell from the earlier replies to this topic. Another issue that the transition from the swiki to this new thing likely presents an incredible challenge.

— Jeorj Euler, an IMDb regular registrant

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7 years ago

0

c_park_7242399

134 Messages

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3.8K Points

7 years ago

Any updates on when the FAQs will be available for working on again? Thanks!

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Col_Needham

Employee

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7.3K Messages

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179.2K Points

6 years ago

The FAQ feature is now back and open for contributions (including questions only such that other customers may answer them)

Please see https://getsatisfaction.com/imdb/topics/updates-to-imdb-title-faq

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karen_

Updated FAQ Experience

ACT_1

ACT_1

jeorj_euler

ACT_1

jeorj_euler

ACT_1

jeorj_euler

jeorj_euler

jeorj_euler

jeorj_euler

jeorj_euler

jeorj_euler

Marco

jeorj_euler

jeorj_euler

Marco

jeorj_euler

sai_arun_muthusamy

jeorj_euler

tom_trinchera

jeorj_euler

c_park_7242399

Col_Needham

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