T

457 Messages

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5.8K Points

Sunday, February 4th, 2024 8:51 PM

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Why i dont have a Pro Account longer?

Why I dont have a Pro Account longer? I got it for contribution and I dont have it longer now since some days

5 Messages

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132 Points

27 days ago

I went to check the IMDbPro news feed, and I'm suddenly being redirected to a page telling me to renew my membership. This is despite an email that I received last month stating: "If you are inside the Top 300 contributors, we are offering free access to IMDbPro Premium throughout 2024 as a reflection of our appreciation."

So I checked the leaderboard, which says: " VinnieRattolle, you ranked 179th with 30,653 approved items in 2023."

I ain't paying for something I'm entitled to, particularly since that news feed is the only perk of being unpaid labor for amazon.

Note: This comment was created from a merged conversation originally titled I'm being told to renew my membership

Employee

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6.5K Messages

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169.7K Points

27 days ago

@tatjana1984 & @vinnie_rattolle  Sorry about this.  It is not intentional. We have opened a ticket with the appropriate team. The ticket reference is #V1237745959. 

(edited)

457 Messages

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5.8K Points

@Col_Needham​ thx very very much Col

451 Messages

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8.9K Points

@Col_Needham​ I see to have developed the same problem.

14 Messages

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560 Points

Me Too.

47 Messages

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1K Points

Same here!

457 Messages

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5.8K Points

it looks like a general problem

183 Messages

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2.6K Points

Can confirm, same applies for me

80 Messages

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2.2K Points

Me too. The top contributors have the problem

Employee

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6.5K Messages

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169.7K Points

26 days ago

Thanks everyone for the updates and confirmations that this is indeed affecting all of the top contributor accounts.  The IMDbPro team is looking at the problem.

96 Messages

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2.6K Points

26 days ago

I have a free account on IMDb Pro as a top contributor. Yesterday as I was logged into IMDb Pro, I was kicked out of, with all subsequent messages I am receiving as I try to log back in stating that I have to renew my membership. I am unsure what is happening or how to rectify the matter.

Note: This comment was created from a merged conversation originally titled IMDb Pro - asking to renew membership

Employee

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6.5K Messages

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169.7K Points

@gene_chin​ This is a bug, sorry.  Please see our replies above. 

451 Messages

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8.9K Points

@Col_Needham​ These things happen.

Employee

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6.5K Messages

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169.7K Points

26 days ago

Good news … access should now be restored.  If there are any problems, please logout and then log back in again. Sorry for the inconvenience. 

47 Messages

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1K Points

Looks fine. Thanks!

457 Messages

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5.8K Points

@Col_Needham​ it works again, thx very very very much Col