T

683 Messages

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8.6K Points

Sunday, February 4th, 2024 8:51 PM

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Why i dont have a Pro Account longer?

Why I dont have a Pro Account longer? I got it for contribution and I dont have it longer now since some days

5 Messages

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132 Points

1 year ago

I went to check the IMDbPro news feed, and I'm suddenly being redirected to a page telling me to renew my membership. This is despite an email that I received last month stating: "If you are inside the Top 300 contributors, we are offering free access to IMDbPro Premium throughout 2024 as a reflection of our appreciation." So I checked the leaderboard, which says: " VinnieRattolle, you ranked 179th with 30,653 approved items in 2023." I ain't paying for something I'm entitled to, particularly since that news feed is the only perk of being unpaid labor for amazon. Note: This comment was created from a merged conversation originally titled I'm being told to renew my membership

Employee

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7.6K Messages

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183.6K Points

1 year ago

@tatjana1984 & @vinnie_rattolle Sorry about this. It is not intentional. We have opened a ticket with the appropriate team. The ticket reference is #V1237745959.

(edited)

683 Messages

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8.6K Points

@Col_Needham​ thx very very much Col

598 Messages

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11.1K Points

@Col_Needham​ I see to have developed the same problem.

15 Messages

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570 Points

Me Too.

49 Messages

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1.1K Points

Same here!

683 Messages

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8.6K Points

it looks like a general problem

200 Messages

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2.8K Points

Can confirm, same applies for me

82 Messages

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2.2K Points

Me too. The top contributors have the problem

Employee

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7.6K Messages

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183.6K Points

1 year ago

Thanks everyone for the updates and confirmations that this is indeed affecting all of the top contributor accounts. The IMDbPro team is looking at the problem.

101 Messages

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2.7K Points

1 year ago

I have a free account on IMDb Pro as a top contributor. Yesterday as I was logged into IMDb Pro, I was kicked out of, with all subsequent messages I am receiving as I try to log back in stating that I have to renew my membership. I am unsure what is happening or how to rectify the matter. Note: This comment was created from a merged conversation originally titled IMDb Pro - asking to renew membership

Employee

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7.6K Messages

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183.6K Points

@gene_chin​ This is a bug, sorry. Please see our replies above.

598 Messages

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11.1K Points

@Col_Needham​ These things happen.

Employee

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7.6K Messages

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183.6K Points

1 year ago

Good news … access should now be restored. If there are any problems, please logout and then log back in again. Sorry for the inconvenience.

49 Messages

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1.1K Points

Looks fine. Thanks!

683 Messages

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8.6K Points

@Col_Needham​ it works again, thx very very very much Col