548 Messages
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7K Points
Why i dont have a Pro Account longer?
Why I dont have a Pro Account longer? I got it for contribution and I dont have it longer now since some days
548 Messages
•
7K Points
Why I dont have a Pro Account longer? I got it for contribution and I dont have it longer now since some days
vinnie_rattolle
5 Messages
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132 Points
6 months ago
I went to check the IMDbPro news feed, and I'm suddenly being redirected to a page telling me to renew my membership. This is despite an email that I received last month stating: "If you are inside the Top 300 contributors, we are offering free access to IMDbPro Premium throughout 2024 as a reflection of our appreciation."
So I checked the leaderboard, which says: " VinnieRattolle, you ranked 179th with 30,653 approved items in 2023."
I ain't paying for something I'm entitled to, particularly since that news feed is the only perk of being unpaid labor for amazon.
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Col_Needham
Employee
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7.1K Messages
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176.6K Points
6 months ago
@tatjana1984 & @vinnie_rattolle Sorry about this. It is not intentional. We have opened a ticket with the appropriate team. The ticket reference is #V1237745959.
(edited)
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Col_Needham
Employee
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7.1K Messages
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176.6K Points
6 months ago
Thanks everyone for the updates and confirmations that this is indeed affecting all of the top contributor accounts. The IMDbPro team is looking at the problem.
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gene_chin
97 Messages
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2.6K Points
6 months ago
I have a free account on IMDb Pro as a top contributor. Yesterday as I was logged into IMDb Pro, I was kicked out of, with all subsequent messages I am receiving as I try to log back in stating that I have to renew my membership. I am unsure what is happening or how to rectify the matter.
2
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Col_Needham
Employee
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7.1K Messages
•
176.6K Points
6 months ago
Good news … access should now be restored. If there are any problems, please logout and then log back in again. Sorry for the inconvenience.
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