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Employee

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2.3K Messages

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39.8K Points

Tue, May 18, 2021 6:23 PM

Closed

INTRODUCING: Updated IMDb.com Title page experience

INTRODUCING: Updated IMDb.com Title page experience

We are excited to announce the launch of IMDb’s newly refreshed movie and TV show pages! The renewed page is meant to make your IMDb experience easy and enjoyable, and its design represents the diverse interests of global entertainment fans. The refresh reflects IMDb customer feedback and research designed to enhance entertainment content discovery and navigation.

Please note, we are gradually launching the new design to a selection of IMDb customers. If you do not yet see the design, we expect to make it broadly available in the weeks ahead. Thank you for using IMDb!

For more information, check out this Help article.

Employee

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4.7K Messages

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148.4K Points

1 y ago

@alex_warheit  Thanks for the feedback.  This change is part of on-going work to improve IMDb both in the front-end user interface and on the back-end technology platform.  This is work which happens continuously at IMDb and normally in smaller increments, which is always our preference.  However, occassionally we do need to synchronize an update around a whole page type as in the case here.  On the other hand, we have already moved the home, what to watch, video, and photo pages to the new system so this is not completely new. 

A redesign at IMDb always starts with the customer -- both reactive feedback gathered from existing customers of the current site and proactive outreach with research panels of customers and non-customers alike. We consider what is working for them in the design and what is not.  We build prototypes and we test engagement in numerous cycles until we are ready to update the experience. 

In the case of the title pages, following all of the research, they have been in an open beta for nearly six months as we fixed bugs and measured the engagement.  The new technology is significantly easier to build upon, it is more engaging, and it is also responsive so we no longer need to build every feature twice (once for desktop web and once for mobile web).  Many customers access IMDb both on the web and on an IMDb app -- we are improving consistency so people do not have to learn two (or more) different interfaces to access IMDb. There are other behind-the-scenes advantages which will be revealed over time as we more rapidly launch new features and grow IMDb even further. 

We accept that change is hard to handle and we have been able to make more incremental changes to the site since the last major redesign in 2010. However, here we are now in 2021 with a major refresh -- at least it is one page type at a time vs everything at once.  All we ask is that you give yourself time to get used to the new interface -- we expect you too will start to appreciate many of the advantages as you become more familiar with it.  This has definitely been my experience. Although it is probably of little help today, we observed the same kind of feedback in 2010, and again in the redesign before that one, and so on all the way back to our first site in 1993.  Yet if we had retained the 1993 interface, we would not be here today. It is the sudden change which is hard and this why we try to avoid it unless absolutely necessary.  We do appreciate this. 

As a contributor we hope that you would want the data you contribute to be easily accessible to as many other people as possible and, as always, we remain true to the Contributors Charter. If you would like a more data focussed view then you can set your preference here to the advanced view.  We typically steer regular customers away from this view as it lacks many features of the main interface. 

Hope this helps. 

5.8K Messages

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149.3K Points

@Col_Needham 😃

A redesign at IMDb always starts with the customer
-- both reactive feedback gathered from existing customers of the current site
and proactive outreach with research panels of customers and non-customers alike.
We consider what is working for them in the design and what is not.

WE do not know who these existing customers are...

May be all new to IMDb and did not see the better Old views

'customers' on sprinklr do not like these changes
Others do not know where to offer comments
Add a  "Like: YES | NO" vote on the pages ? ?
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https://community-imdb.sprinklr.com/conversations/imdbcom/introducing-updated-imdbcom-title-page-experience/60a40631c1307254c6cc1b0d?commentId=60a748ff8c74ef317253ce0e&replyId=60a7df338c74ef317253d8c5

  
https://community-imdb.sprinklr.com/conversations/imdbcom/introducing-updated-imdbcom-title-page-experience/60a40631c1307254c6cc1b0d?commentId=60a748ff8c74ef317253ce0e&replyId=60a94ce1fad48e7959854dbe

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INTRODUCING: Updated IMDb.com Title page experience

807 views | 34 Comments | 42 Followers

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ACT_1 Member since Sun Apr 30 2000

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(edited)

8.2K Messages

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186K Points

Well, it does appear as though the "big tech" companies do have ways to derive subconscious feedback from people who visit their platforms. The rest is statistical analysis and psychology.

3 Messages

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84 Points

@Col_Needham So what you are saying (and correct me if I'm wrong), Is you'll take it and you'll like it? 

Feedback is precious, when users go silent is when you should worry.

Don't make the mistake of thinking you are "too big to fail" or the only available resource.

"The new technology is significantly easier to build upon, it is more engaging, and it is also responsive so we no longer need to build every feature twice (once for desktop web and once for mobile web)."

This is straight up a bullshit excuse, you can (and should) change/update the tech but you can keep the design/layout  which is loved by the community!

The mobile world is great on the go, but there is an APP for that!

For home media there is no substitute for huge beautiful screen, such a screen requires a proper layout to take advantage of! You know, like the layout you had a few days ago...

Best regards

(edited)

Geodacius

36 Messages

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648 Points

@Col_Needham

I actively avoid looking up anything on IMDb on my phone because I find the interface so incredibly clunky and difficult to navigate.

Using my PC has been so much easier in the past that I have always been perfectly happy to remain patient enough to look up things when I get home instead of banging my head against the wall trying to find things on Android.

Thankfully I have a large screen to work with at home, but even still I find this new page to be a significant downgrade in quality for my IMDb experience. 

(edited)

3 Messages

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100 Points

You have said redesign at IMDB starts with the customer but the customers are telling you in essentially resounding consistency this is terrible. 

It is actively ugly to look at. It looks like the giant font my aging parents have on their phones because their eyesight isn't what it used to be.

@Col_Needham but my biggest question is why should anyone continue updating IMDB pages, watching every single closing credits and adding those names with accuracy and billing order - something we do for free and just to have the information correct - if the result on the page is a messy two-column blob of bold, giant font names? There's no point. It looks like a page with no actual ordering and therefore updating it is a waste of time

(edited)

11 Messages

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194 Points

@Col_Needham 

Let me respectfully take issue with a few things you've said here.

1. "A redesign at IMDb always starts with the customer..."

While you say this, I submit that it's more corporate-speak than truth. While you may have gathered feedback and gathered some input, the fact remains that the major changes have made the page slower to load (mostly thanks to the multiple API calls to ad servers and external 3rd party content [a quick analysis of an example title showed API calls to taboola, amazon adsystem, scorecardresearch, cloudfront, plus multiple other script calls to image servers and other things]), with less viewable information and a lot more scrolling to get to details about each movie.

2. "The new technology is significantly easier to build upon...and it is also responsive so we no longer need to build every feature twice (once for desktop web and once for mobile web)."

This is a good thing, but making the change to HTML5 (which is what I assume you are now using, since it can handle the dynamics of both web and mobile displays) doesn't have anything to do with the design of the page. I don't think most of us that are pushing back against this change are at all troubled by you upgrading the backend, our issues are with the redesign, specifically around the usability. 

3. "it is more engaging"

I'm not sure how you are measuring engagement, but I can tell you that the main things I do on the site now require additional steps (either extra mouse clicks, more scrolling, or new scripts and technology). Here are a few examples of that: a) When I acquire a new digital movie, I add it to a personally created list - with the old design I simply had to hover the mouse over the watchlist plus sign and a dropdown list of my lists would appear, and one click added the movie to the list. Now, I have to click on an arrow button next to the add to watchlist button, and wait for a popup to come up with my lists, then click on the list name to add the movie to the list; b) on the old page, I could see the entire movie info header, the synopsis, movie photos, and at least some of the list of actors without having to scroll at all. With 3 turns of my scroll mouse wheel (on average), I was at the bottom of the page. Now, The movie header takes up 3/4s of the screen, and without adding ANY additional information, it now take 5 turns of the scroll mouse wheel just to get past the top cast list (with the GIANT bubble pictures of each person), and an average of 8 scrolls to get to the bottom of the page; c)With the old page, I could capture the small movie poster image that was on the main movie page by right-clicking and saving the image [I use them so that I can view the posters when looking through the movies I own when browsing for something to watch]. That is not possible with the new page, it is a script, and the small sized image is gone. There is a thumbnail sized poster image on the reference view, but it's much smaller than the one from the old page. That is just a few examples, I have several more.

3. "We accept that change is hard to handle...All we ask is that you give yourself time to get used to the new interface..."

Change is good, but I think you need to be honest here - these changes aren't functionality improvements, because they have actually degraded the experience for many of us. The main purpose of the design changes appears to be about adding more ad revenue, not improving the user experience. The information on the page didn't change. The ad inserts will still be blocked by a good ad-blocker (which is absolutely necessary thanks to redesigns like this that seem to insert an endless stream of ads. I absolutely respect your need to monitize the site, but not at the expense of functionality, which this redesign appears to do). 

You already offer a more compact view with your "reference view" option - It wouldn't be difficult to either add an additional option to have the information display like the previous version, or just modify the "reference view" to be the old version. That would solve the issues we are experiencing.    

Geodacius

36 Messages

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648 Points

If I could like this 10 times I would.

6 Messages

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134 Points

@Col_Needham In other words, you are "Integrating" the PC and Mobile in FAVOR of the ridiculous MOBILE app style as opposed to the other way around. It's atrocious. And I think you'll find more people will leave rather than "get use to it:. I know I will. 

(edited)

5 Messages

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104 Points

@Col_Needham 

"This change is part of on-going work to improve IMDb both in the front-end user interface and on the back-end technology platform."

You may be improving the back-end technology (or not), but you certainly aren't improving the user experience. 

"it is more engaging"

In whose opinion? Certainly not most of the people commenting here.

"We accept that change is hard to handle...All we ask is that you give yourself time to get used to the new interface..."

And all the vast majority of your users ask is that you don't try to fix what isn't broken. Why force change at all when obviously hardly anyone wants it? 

8.2K Messages

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186K Points

Possibly it is more engaging according to formulaic statistical analysis of "biometric" data. I don't know. Nowadays, websites tend to track every mouse click and every key press, possibly every movement of the cursor. Maybe companies exploit the knowledge similar to the knowledge that can be gained by watching Brain Games.

Geodacius

36 Messages

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648 Points

What on earth does fingerprint scans have to do with anything here?

8.2K Messages

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186K Points

Right, well, it is not the literal biometric data, but more like behavioral data.

16 Messages

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202 Points

@Col_Needham This new design is objectively worse. All you've accomplished is making it more difficult to find information. IMDB is now useless. I won't grow accustomed to this garbage because I'm never using IMDB again because you broke it.

7 Messages

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284 Points

1 y ago

Is there an option to view the older version of a movie/show's main page? I'm not seeing it on the new edition (and immeasurably prefer the older version). Thanks!

Note: This comment was created from a merged conversation originally titled Is there an option to view old version of title page?

4 Messages

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108 Points

1 y ago

The new layout is horrible. Looks like it's made for some kind of underachieving schoolkids who only adapted to instagram like inferior apps.

Please provide the option to switch to the old layout. You may lose a bunch of users with the new one.

Note: This comment was created from a merged conversation originally titled I can't use the new layout

35 Messages

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474 Points

1 y ago

@Col_Needham

I can understand your point of view, but you need to understand ours too! I can't get used to the new interface because the informations are less accessible than before, so I will have to use the advanced view (once it changes in Edge too). Then I will mostly have to scroll all day or visit extra sites I don't want to visit just because I want to copy a name from the list.

But most importantly: With the new interface I can't checkin a title anymore! At least I can't find it - whether in standard or advanced view. Are you killing this feature? If so, what happens with the old checkins? And what happens with the plot outlines in the different languages? Are they vanishing too? I only see the english plot outline wthout any selection of language. I have contributed so many that I am very upset about that.

So please find a workaround for PC users that all the relevant informations (i.e. release date) get back into the head section and the names' texts can be simply copied! Paleeease!

This comment was created from this reply

Employee

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4.7K Messages

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148.4K Points

@samofnine  You can check-in to a title directly by adding the title to your check-ins list.  To do this, click the down arrow on the right of the "Add to Watchlist" button and then click the symbol to the left of your "Check-ins" list in the menu:

We will update the help to cover this once the new design has been 100% launched. 

We will check with the product team on returning the localised plot outlines.

35 Messages

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474 Points

Okay, I found it on my browser, it opens a pop-up with the check-in option...
But it is only a watchlist! It's not the check-in option. It only adds the title to a list. You can't leave or edit any comments!
I checked the android app on my tablet, after searching for it I found it on the right top 3-point-menu. Guess I have to use the app to chek-in. ^^
I stopped using the app because it took forever to load the content. I found it more accessible via browser. Now that changed to the worse too.
And there is still the language and release date dilemma. Before I could klick on top at the release date to view/edit it together with the alternate title. For both infos I now have to scroll all the way down - and that every time! That slows my workflow way down.

16 Messages

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202 Points

@Col_Needham This redesign sucks.

Employee

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13.5K Messages

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272K Points

@samofnine - To update you, localized plot outlines are now viewable on the site!  For more information and details on how to adjust your Content Settings see our recent Non-English Plot Outlines Announcement.

Cheers!

 

4 Messages

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108 Points

1 y ago

I guess the only good thing IMDb has reached with that notorious new layout is the increased population of this very community - the place where IMDb users could hopelessly try to talk some sense into the IMDb authorities. 

6 Messages

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134 Points

1 y ago

Been an IMDB user for a decade or more. THIS IS Horrible, ugly, looks cheap and dated. Very cluttered, unprofessional looking, hard to find information, WAY too big and garish. Looks like a child's website or some old Geocites or MySpace website from 1999. Just terrible. Don't "fix" what is not broken as this garish "new look" is a prime example of. I see in some of the other comments a mention of "apps"....well, that could explain a lot. This ridiculous mobile phone crap and websites changing themselves to cater to tablets and phone trolls. this site now looks HORRIBLE to a PC user, and if not trimmed up and made more professional looking as opposed to a silly phone app, I'll be hunting for another movie database frequent. Don't bring your "App poison" to the PC , thanks!

(edited)

2 Messages

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70 Points

1 y ago

Is there any way to get the old layout back?

Note: This comment was created from a merged conversation originally titled Page Layout

1 Message

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62 Points

1 y ago

This is one of the worst redesigns I'v seen. It's clearly meant for mobile only.

5 Messages

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150 Points

1 y ago

As Senglung said, "Absolutely hate the new design.  Yes,  it takes up more space and is harder to find information.  I'd rather scan (by actually reading) what I'm trying to find and get taken to  pictures when I click on something - smaller pictures. Looks like you shrunk everything I come to site to find and filled pages with too much what I hesitate to call "style" over substance.  Why did you do this?  Is there any way users can switch back to old design?  Big fail." and other such comments, I agree. The managers and techs that came up with this design must been having extremely bad eyesight, or thinks people love giant bright designs because IMBD staff does, or they were drunk and possibly high on drugs when they came up with this design. When a company has good design, why is it that they think they should change it and usually for a disaster, instead of something truly good? The old design was easy on the eyes and easy to navigate. this new design is BAAAAAAAD. It is like that cartoon that was put out on windows 10, which vast amount of people hate as well. The cartoon describing windows 10 shows a new jet passenger plane with wings on the top (pointing up) and on the bottom (pointing down) instead of on the sides, in other words it could fly as the program could not, nor can this new design. This new design will have to be tolerated because IMBD staff love and think it is beautiful, and do care for what the user thinks. Comments like this and other similar comments only give your staff a big laugh. As others have commented, I wish that IMBD would return to the old design.

(edited)

9 Messages

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254 Points

1 y ago

I have to use my Windows magnifying glass (at 150 to 200%) to comfortably read online. The previous IMDb format had smaller sections 

I could enlarge to fit the laptop screen. Now, the new format is spread out (same small text but huge sections) across the page requiring one

to continuously move left/right and up/down to navigate and read the small text. Not the end of the world, but, just makes enjoying the site a bit difficult. 

Note: This comment was created from a merged conversation originally titled Should IMDb consult with customers before making changes to site?

8.2K Messages

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186K Points

Should a corporation impose obligations upon itself? Of course, sometimes it should and does, but not all the time. The way IMDb does this typically involves gathering feedback from a small percentage of its customer base, or perhaps even a fixed number across time, and presumably the participants come from diverse backgrounds, but this is hard to know for sure. I was only ever offered to participate in one survey, and it was related to IMDbPro, back when I was a beneficiary of the award for the Top 250 Contributors (prior to the Top 300 Contributors system). As a contributor, I've pleaded that advance notice be provided about certain upgrades, for the sake of the orderliness of that data and content presentation, as sometimes things are overlooked, resulting in broken aspects of revamped product. Anyway, I do agree that the company ought to make it a habit of gathering as much feedback from as many customers as possible before even beginning the implementation of a new feature that customers have not even requested.

2 Messages

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70 Points

1 y ago

The part of the site when viewing a series/movie cast, it's just all images and looks like it belongs on a mobile device with very little information.  However the rest of the site hasn't been tampered with.

The site with more information and text is better, this new image layout is just confusing and lacking.

Note: This comment was created from a merged conversation originally titled New desktop look of the site, fresh today (5/25/21)
Geodacius

36 Messages

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648 Points

This is true for now, but I am pretty sure they are working on altering some of the other modules to match this new format :(.

3 Messages

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80 Points

1 y ago

Yeah. Created a throwaway account on the Community forum just to post here: This new website is absolute crap. I guarantee you just ensure that more and more people will use adblockers just to clean up the page somewhat. 

Now just waiting for an extension that will change the layout to something people on desktops would like to use rather than this massive waste of space you've foisted on us. 

Fire the web designers - oh, wait...this is an Amazon company - probably the people they also had working on their video games...how are they doing again?

Geodacius

36 Messages

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648 Points

I disagree with the premise of firing people willy nilly, that is a horrible proposition, but certainly some higher ups should be scrutinized for greenlighting/engineering such a drastic detrimental change to the website.

An extension or mod add for faithful users would be a wonderful fix for all of us who want a return to the nice clean format of the old page.

21 Messages

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358 Points

Yes, it's hard to find a new job, I don't want people fired. Besides, they probably had bosses telling them what to do. It is very sad to think they did show it to some test users, who probably shared their disgust for the new design and were ignored. 

7 Messages

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264 Points

1 y ago

Stop screwing with the old design! If it ain't broke, don't fix it. Or at least give us the option of which design to use!

Geodacius

36 Messages

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648 Points

They apparently 'did'? give us options back in December, but I don't remember being asked to research or vote on anything.  I have been a member for 6 years and have been using this service for probably 15+ years.

(edited)

4 Messages

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108 Points

actually I tried to browse through that new layout when it was first introduced as an option to check out.
I left some feedback about how bad is the design and asking not to make it mandatory.
of course, not a single flying fock was given.

1 Message

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60 Points

1 y ago

I hate to say I HATE THE NEW DESIGN because you've probably expected old users to just hate anything new. But I do hate it for good reason. It's clunky, eyes will have to roam around the desktop screen to look for info, and worst of all, the top 2 things most users would like to know right away about a movie--GENRE & RATING--are far from the title. Please tweak the design. There's probably more to say but this design issue here you must admit is just plain mistake. Thanks.

Geodacius

36 Messages

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648 Points

The previous design was almost perfect.

1 Message

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60 Points

1 y ago

This new page design is sooooo bad.... The main thing is that now I need to scroll the whole page to find things that before were all grouped together at the beginning (trivia, user reviews, connections... between the others...). I am trying hard to get used it, and I think I can say I am a power user as I visit IMDB many times a day, but I am starting to seriously considering other alternatives.

PLEASE PLEASE PLEASE give us at least the option to go back to the previous design!