victor_del_rio's profile

9 Messages

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254 Points

Tue, May 25, 2021 3:16 PM

Closed

Should IMDb consult with customers before making changes to site?

I have to use my Windows magnifying glass (at 150 to 200%) to comfortably read online. The previous IMDb format had smaller sections 

I could enlarge to fit the laptop screen. Now, the new format is spread out (same small text but huge sections) across the page requiring one

to continuously move left/right and up/down to navigate and read the small text. Not the end of the world, but, just makes enjoying the site a bit difficult. 

This conversation has been merged. Please refer the main conversation:

INTRODUCING: Updated IMDb.com Title page experience

8.2K Messages

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186.1K Points

1 y ago

Should a corporation impose obligations upon itself? Of course, sometimes it should and does, but not all the time. The way IMDb does this typically involves gathering feedback from a small percentage of its customer base, or perhaps even a fixed number across time, and presumably the participants come from diverse backgrounds, but this is hard to know for sure. I was only ever offered to participate in one survey, and it was related to IMDbPro, back when I was a beneficiary of the award for the Top 250 Contributors (prior to the Top 300 Contributors system). As a contributor, I've pleaded that advance notice be provided about certain upgrades, for the sake of the orderliness of that data and content presentation, as sometimes things are overlooked, resulting in broken aspects of revamped product. Anyway, I do agree that the company ought to make it a habit of gathering as much feedback from as many customers as possible before even beginning the implementation of a new feature that customers have not even requested.

5.8K Messages

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150K Points

1 y ago

John_Taylor 
• Joined Tue, May 25, 2021
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Taylor, Employee
Tue, May 18, 2021 2:23 PM
INTRODUCING: Updated IMDb.com Title page experience
https://community-imdb.sprinklr.com/conversations/imdbcom/introducing-updated-imdbcom-title-page-experience/60a40631c1307254c6cc1b0d

We are excited to announce the launch of IMDb’s newly refreshed movie and TV show pages!...

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