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I accidentally not ended my free imdb pro trial and charged for an annual membership! Is there any way i can get a refund?

Hello there, i was just informed from my bank that i was charged a big amount of money from imdbpro and i was shocked because i did not know that my free trial would renew automatically. I think i mistakenly not cancel my free trial. I am so sorry about that but i did not have any intention to get a

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I forgot to cancel my IMDB Pro trial

Hello, I had a 30 days trial at IMDB Pro. But due to all the problems I have currently, I forgot to cancel it on time. It just slipped off my mind. And I was charged €155 or $158 on January 18.Especially since the beginning of this year, I have a lot of stress, my father has colon cancer. I have bee

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I am looking for a web page.

I may not have all the details correct but this is a similar description. You click movies, select a budget range, and select a range of years. It gives the movies in the ranges you select. Many thanks.

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My main photo

Why has my primary photo disappeared on my IMDB.com page?

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"log out" not working

When I click on my account tab and click on "log out", nothing happens. I sometimes need to log out and log back in and I am not able to log out. Please help. Joel

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Canceled subscription?

When I try to log into imdbPro, I immediately get sent to the store webpage to buy it, even though I have already signed up for the free trial. I want to cancel my membership, and I'm afraid I'm still going to get billed even when I got logged out.

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How can I add my performers union affiliation for another country than the US?

I live in New Zealand and my union is Equity New Zealand. Does the union have to join IMDB in order for me to add them to my profile?

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Contact and Agent info for Directors and Producers

I wanted to ask if I can send emails to agents and directors using the IMDbPro, and if those emails will be answered at any point. Thank you.

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Can I have multiple locations on my profile page?

Hello, I live in Los Angeles and also in the Middle East. I have industry contacts in both places. Is there a way to have two locations in my profile page? I haven't figured that out so I thought I ask. 

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I already Have a Profile Page

Good Evening, My name is Dexter Spencer. I see that I already have a profile on the website, that does include the proper credit Ive earned. My question is because I didnt create the profile, If I joined ImdbPro will I be able to simple add on to this preexisting profile  to avoid having mult

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Frequently Credited with Algorithm is way off.

Dear IMDB WIZARDS! Like many others I am being credited with people I've only worked with one time. It was a very low level online tv new media thing. They made eleven episodes and a movie out of it somehow. I've worked with so many more professionals of note. Why am I being stuck with being "freque

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Cancel my account (urgent - free trial ending in 2 days)

Dear IMDbPro Support, I’m currently in the midst of a free trial for IMDbPro (started on December 20th), which is set to end on January 20th. Unfortunately, I am unable to access my account settings to cancel the subscription. On logging in, I only see options to renew my membership or upgrade, a

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Trying to cancel the IMDb pro account of my late father - but I don't have log-in details

Hi. For some reason, my mother's bank account is still being charged for my late father's IMDb pro account.  I'm unable to access the account despite having his email and password.  This is because I need OTP verification from his mobile phone...which is no longer in service as we cancell

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IMDB vote Tuba Buyukustun

What is the reason for the sudden drop? TUBA Büyüküstün's ranking has been consistently between 1000 and 2800 among the 15 million names in the world. She has been continuously appearing at French Fashion Week in the past week! Her drop of 7550 places is incomprehensible. Is this some kind of punish

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Account Deleted

Hi, I had a regular free IMDb account, then I made a pro account, so I thought it would be a better idea to delete the regular account, not realizing they were connected and ended up deleting both accounts. Here are my questions:1. I had signed up for one month free and then paid, my first bill was

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Changing the thumbnail for my demo reel

I'd like to use a specific image for the thumbnail of my demo reel, and I don't want to use any of the stills that come up on the "edit" page. How do I set the thumbnail as a particular image?

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Accidentally deleted my IMDb pro account!

HELP! I just signed up for IMDb pro account and was trying to delete a duplicate page when I screwed everything up! I deleted an account I thought was the duplicate and instead, deleted my IMDb Pro account. Now, I can't log in to my pro account or send an e-mail to IMDb about it. I don't even know i

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Subscription refund

today i realised there has been a huge amount of payout on my bank account for the annual imdb pro, which i might have done wrong or accidentally and i have no need for the pro services at all, so can i please get refund?

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Claim Page

I’ve been trying to claim my IMDbPro page for months without success. I recently received a message stating that I need to go through the verification process, but I don’t have any legal documents, pay stubs or guild affiliation that show my stage/performer name, which is the name used on my profile

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Cannot upload demo reel

After multiple attempts unable to upload my comedy reel (-@2mins length..)

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