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Contact phone number or contact email?
How do you contact customer service? —when I click the contact page it forces you to select a subject and question from their limited drop down menus. Which doesn’t list my subject or question. If I do click on a random subject, it grays-out the ‘email” box for them to contact me. So it’s an e
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Account Types
Hi, I'm just feeling really confused by the different account types available. So, I'm an early career composer but with only one project I've worked on currently on IMDb. I'm yet to be credited on that project's page. I have a User account, but can't seem to create a Pro (Basic) account because
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IMDbPro.com
Account
Hello, I have an account but I don't have access to it to edit my profile image, etc.. I believe someone made it for me in 2017 when I acted in a short film but I would like to add my films I have directed to that profile and add my profile image, etc. How do I get access to my account? Thanks!
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Imdb staff. Are you able to change the thumbnail video preview on my primary video to the 35 second mark please.
Thankyou so much guys as the preview showing doesnt look very professional. My name is Lucas Fatches.
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Log into IMDB Pro
One Mac is always logged in. The other with the same operating system requires a password every time I reboot or want to log in first thing in the morning. What setting do I have to change on my Mac running OSX 14.4.1 so I don't have to put in my password every day?
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Membership for IMDb Pro Premium
I'm interested in acquiring membership for the package mentioned above. Currently, I operate a small company with fewer than five employees. Could you please advise whether I should register for this membership as an individual or as a company? I eagerly await your response. Thanks Flo
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Box Office Mojo
I REALLY think you heve the wrong numbers for the grosses of the movie Inside Out. Please double check.
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Primary photo of an actor I admire
Hello. I have a question. Sorry my poor english. I am spanish. I have an imdbpro account. I want to add a primary photo for an actor i admire (not related with me, not family, not representative, not manager...) because the actor have not photo. Can i do it??? When you see "claim your
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Re: Total yearly hits' stats for an investor's kit
Hi regarding StarMeter stats, I calculated the past year of five cast with narrator, and our cast stats hits were at 1.47 billion, how do I confirm I calculated this correctly? I added up each week total for 52 weeks for each cast member, does that reflect accurate stats, I am doing this for an inve
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IMDbPro.com
offer
I renewed my subscription in time to benefit of the 95 usd offer but i did not received that option if i am a prime member. Please advise!
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Not able to edit my page or upload new photos
I’ve just got a new subscription for IMDBpro and I can’t edit or upload photos and there is no customer service number please help! Gary McDonald 1
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Trying to claim my page stage name.
Hello. I'm trying to claim my page (again), Peter Arthur Moon, my writing name, and running into the same problems. I've just won funding and awards and want up update my profile and add a headshot. How can I do this? Thank you kindly.
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Adding an industry executive page
About a year ago I took an executive role in the industry and have noticed that all of my peers (or even one level down) have imdb pages/photos, including my predecessor. I reached out to my communications department and they said they are unsure how to have my page created. Does anyone know how wha
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photos of the full cast members in the gallery page of the cast and crew
How do I add missing photos of the cast and crew added to my film account?
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Trouble upgrading IMDB to Pro
It keeps asking me to sign in through Amazon. However, my wife created her IMDB Pro account through our Amazon account. I go to IMDB and sign in. But whenever I try to upgrade to Pro, it bumps me over to her account. How can I upgrade to Pro (and ideally still get the Amazon discount)?
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IMDB's response to the "dysfunctional" starmeter is BS
My starmeter was at 32k on Oct 2022, at one point dropped to 10 MILLION and then back up.
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Can't purchase my Pro subscription
It keep directing me to use my ex-wife credit cards from her Amazon account. I've double checked. My email address on IMDB isn't associated with her Amazon price account. Please help me to purchase pro subscription as an actor
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Box office mojo Gross vs. Total Gross
Please explain what the difference is between Gross and Total Gross. For example, I am looking at the Summer 2024 numbers today, and when viewing "Calendar Grosses", Bad Boys: Ride or Die has $112.2M Gross and $79.2M Total Gross. Since the movie was released in 2024, and within the Summer period, h
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Can Someone Falsely Claim a Celebrity Page if the Celebrity is not an IMDb Pro Member? How do you Verify Pages Claimed?
Hi, I follow this actor for many years and visit his page weekly, I noticed all of a sudden, his picture was deleted, his other pictures were all deleted and 3 pictures only were added, and his ratings for his work have all gone down in 1 week and I have noticed the ratings for his work has a lot of
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I mistakenly didn’t cancel my IMDB Pro Free Trial. I never intend to use IMDB Pro and am looking for a refund.
I noticed that there was a huge amount of money gone from my bank account and that the source was IMDB Pro. I never knew that I was still subscribed and do not intend to use the service. Is there any way that I can possible refund that?
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