1 Message
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70 Points
IMDbPro renewed subscription!
I already renewed my IMDbPro subscription for one year and when I am trying to login it shows that I have to renew my subscription!!
1 Message
•
70 Points
I already renewed my IMDbPro subscription for one year and when I am trying to login it shows that I have to renew my subscription!!
Jon
Employee
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1.1K Messages
•
11.2K Points
9 months ago
Hello @MohamedSamiAlenezi,
I've reviewed the billing for your membership and see the $149.99 fee was declined by your card provider. Unfortunately, when the authorization is denied, the card provider doesn't provide us with details for the decline.
The fact that we are unable to charge your card doesn't mean that your card or billing information is incorrect. Sometimes it could be because the card has expired or is close to expiring. Sometimes it can be due to insufficient funds or credit.
If you need to update your card information, please visit the Payment Methods page.
Your membership has been cancelled since we were unable to charge your card. To renew your membership, please return to the IMDbPro sign up page and select "Log In".
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