R

2 Messages

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82 Points

Tuesday, December 3rd, 2024 9:21 PM

Solved

Use stage name but don’t have ID to match

Hello, I’m a producer and I have a film coming out, but I cannot claim my page as it has my stage name (which is on my website, the film credits etc). I need help asap….

Employee

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1.9K Messages

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19.6K Points

17 days ago

Hi @Rosi_Kindred,

Have you made an attempt to claim the page already? If so, did you follow the guidance in our Help article? There is a section on professional names being different:

3. "Your professional name" will be pre-populated to search for your IMDb page. If your professional name is different from your account name, please select "Change Name". You should enter the name exactly as it appears on IMDb. Click "Search" and you'll see a list of names matching the text you have entered. 

If you have made a page claim request, I can track it down and check on its status and whether any issues have occurred.

Thanks!

2 Messages

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82 Points

Hi ozzy! It says on my IMDb pro account that my page is “being processed”….. I haven’t a clue what that means. And when I attempted to make changes it had asked for an id etc…. 

Employee

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1.2K Messages

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12.4K Points

Hello @Rosi_Kindred​,

In order to help you with your request, I recommend you to contact our customer service. You can use the following filter to contact our customer service team: