E

1 Message

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72 Points

Sunday, January 19th, 2025 2:43 PM

Closed

Solved

page views disappear mid-week

Hi, this is the second time my "page views" have disappeared mid-week. On Monday it showed 7 views ( 2 actresses, 2 casting directors etc) on Wednesday this whole Page View heading is gone. A few weeks ago the page views changed the amount of views half way through the week - first it was 4 and then suddenly 3. Wondering what is going on, is there a bug I'm not aware of? Anything I can do to fix this?

Thanks!

Employee

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189 Messages

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1.9K Points

29 days ago

Hello @Elisa,

Thank you for your question! We'll review this with the appropriate team and we'll circle back once we have an update.

Employee

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189 Messages

 • 

1.9K Points

Hello @Elisa 

Could you share the link to your name page? Well be glad to investigate further.

Employee

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189 Messages

 • 

1.9K Points

Hello @Elisa,

I've received an update from our tech team and turns out they've been doing corrections on this feature so they are more accurate which caused all the previously saved recently viewed data to reset. Counts will be accurate starting next week.

Thank you for reporting this!