6 Messages
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126 Points
After nearly 20 years my images have been removed. Why??
I had IMDb photos and videos up for two decades and no pro status for 10 years. I did a free trial for pro recently and let it lapse and then all my photos have disappeared. Nothing changed except the Pro trial (during which I added no pics, videos pr credits), only took down my reel. In short, the only thing I got out of the trial was losing a bunch of stuff that had been there forever. How is this fair? I feel like this is something older members should know so they don’t sign up for it! Please advise.
Jon
Employee
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1.2K Messages
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12.4K Points
1 year ago
Hello @P0n33grrll,
I see you currently have an IMDbPro Basic Subscription, please note that you will need an active IMDbPro Premium Subscription to display photos.
For more information regarding Which IMDbPro Subscription is right for me? Please visit our help pages.
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P0n33grrll
6 Messages
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126 Points
2 months ago
I had my photos and reel up for many many years as a regular (non-pro) member. Like over 2 decades. When I temporarily signed up for Pro to make some changes, my photos disappeared after I went back to regular IMDb. Can someone please let me know how to restore? If I was grandfathered in, surely they can honor that.
Thank you!
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