BonaFideBOSS's profile

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Tue, Jan 25, 2022 5:35 AM

No Status

Sprinklr Feature Not Available for All Users

Hello there,

Why is the "Signature" feature is not available for some users?



An account with the Signature feature.

An account without the Signature feature.

Please fix this. Thank you in advance.

Employee

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10 months ago

Hi BonaFideBOSS -

I have alerted the appropriate Sprinklr team who will investigate.  As soon as I have an update I will update you here.

In the meantime, can you confirm your browser information (firefox, chrome, etc.), if you are using mobile or desktop, and if you have any ad blockers enabled or any installed extensions?

Thanks!

(edited)

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Hi @Michelle​,

My default browser is Google Chrome (v97) and yes I do have an ad blocker and many other extensions but I don't think any of that is the reason for the feature's absence.

I've opened the forum on different browsers with no extensions and on various devices, both on desktop and mobile and still couldn't find that section on my profile settings.

Employee

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Hi @BonaFideBOSS​ -

Thanks for this additional information, I have added this to the ticket which is currently being investigated.

Cheers!

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6 months ago

Any update?

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6 months ago

@BonaFideBOSS​ 

Is this a Signature ??

Look at his many posts here...

dan_dassow
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Joined Thu, Dec 20, 2012
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(edited)

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@ACT_1​ 

Yes, those.

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@BonaFideBOSS​ 

dan_dassow

Champion ??

Find others with a Signature ?

Not me 🤨

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(edited)

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@ACT_1​ 

Yeah, I also think only they have this feature not ordinary people like us.


But I still created this post to see if that was intentional and they didn't want us to have it or just a technical issue. And if it was only meant for Champions and staff, why not for us and will they implement it for all users since I raised this question? 

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@ACT_1​ 

These users must not have added anything to their signatures.

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@BonaFideBOSS​ 

Ask Them ??

🙄

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