J

2 Messages

 • 

80 Points

Mon, Jun 20, 2022 2:37 AM

In Progress

Not getting "Watchlisted Shows on Tonight" notification emails

In the account section for IMDb Subscription Emails and Newsletters, I checked this a week ago:


Watchlisted Shows on Tonight - When a show from your Watchlist is airing, we will send you a short message.

I have never gotten a single notification, although several of the shows I Watchlisted have been on since then. Does this just not work, or is there some other hidden setting that needs to be fixed before it works?

Jon

Employee

 • 

292 Messages

 • 

2.9K Points

5 d ago

Hello @JustWondering,

Can you please check if you are subscribed? Also, can you let us know if you have changed your country in your account settings recently? 

2 Messages

 • 

80 Points

@Jon​ is there anything to being "subscribed" other than checking the box I mentioned? I have never done anything to my country or anything else in my account settings.

Jon

Employee

 • 

292 Messages

 • 

2.9K Points

Hello @JustWondering​,

I've forwarded this information to our technical team for further investigation.

I'll reply once we receive further information - thank you for your patience!