A

4 Messages

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120 Points

Thu, Sep 23, 2021 3:26 AM

No Status

IMDB Watchlist Notification Emails Do Not Include All Watchlist Items

Hello,

During the past few days I've noticed that the IMDB Watchlist Email Notification feature is notifying me of some, but not all of the TV series on my Watchlist for a given day.

I do not have a second IMDB account, so I only have ONE Watchlist.

Before post this help request I verified that the shows that went missing from recent notifications are, and have been for a long time, on my Watchlist.

My only guess is that either the index files of the Watchlist feature on my account or/and including accounts of others, have become corrupted and need to be regenerated / reindexed, OR the Watchlist feature has a cap of a maximum items in any given notification / day, and additional items are ignored. If it is a policy issue rather than a technical problem, there is nothing in the IMDB information that says there are limits.

In fact, the only information I could find on potential limitations is the IMDB Watchlist statement:

"Never miss an episode. Add your favorite shows to your Watchlist and we’ll remind you when they're available."

This statement implies everything on a Watchlist will be included in email notifications in context with IMDB published broadcast / release dates, which in my case is currently not true. So, I'm thinking it's likely a technical issue.

If there is something I can do to resolve this issue - a setting or switch for example, please tell me what to do. Otherwise, please notify the relevant parties about this issue so that the system can be corrected.

Thank you,

A

Jon

Employee

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261 Messages

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2.6K Points

Il y a 8 m

Hello @Archy,

 

Can you please provide us with the URL links of the titles that you believe you're missing notifications for?

 

We look forward to hearing from you!

4 Messages

 • 

120 Points

Il y a 8 m

Hello @Jon,

Thank you for your reply.

On Tuesday September 21st, three titles on my watchlist were missing from the email notification:


American Crime Story https://www.imdb.com/title/tt2788432
New Amsterdam https://www.imdb.com/title/tt7817340
Supergirl https://www.imdb.com/title/tt4016454

On Wednesday September 22nd, one title on my watchlist was missing from the email notification:


Awkwafina Is Nora from Queens  https://www.imdb.com/title/tt8494614

Thank you in advance for your continued assistance.

AHD

Jon

Employee

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261 Messages

 • 

2.6K Points

Il y a 8 m

Hello @Archy,

 

I've forwarded this information to our technical team for further investigation. We will keep you updated on the case once we receive further information.

Thank you in advance for your patience.

4 Messages

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92 Points

Il y a 6 m

Hi @Jon 

Having the same issue. Not receiving notifications for:

https://www.imdb.com/title/tt0804484/episodes?ref_=tt_eps_sm

https://www.imdb.com/title/tt8103070/episodes?ref_=tt_eps_sm

Still receiving some notifications for movies....

Thanks for looking into it.

Jon

Employee

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261 Messages

 • 

2.6K Points

Il y a 6 m

Hello @Archy,

 

Thanks for your follow up about this.

As mentioned, this has been forwarded onto our technical team for further investigation and we'll get back in touch when we have an update for you.

Thank you in advance for your patience.

4 Messages

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92 Points

Il y a 6 m

Great @Jon 

Thanks for the follow up.... figure a lot more peeps are affected, just wanted to add my two cents... hope the glitch gets figured out.

It's one of the things I love about IMDB... keep up the great work.

jason

4 Messages

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92 Points

Il y a 5 m

Still having issues with this.... Any update?

Just missed two notifications I'm aware of.