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Employee

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1.7K Messages

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33.3K Points

Tue, May 18, 2021 6:23 PM

INTRODUCING: Updated IMDb.com Title page experience

INTRODUCING: Updated IMDb.com Title page experience

We are excited to announce the launch of IMDb’s newly refreshed movie and TV show pages! The renewed page is meant to make your IMDb experience easy and enjoyable, and its design represents the diverse interests of global entertainment fans. The refresh reflects IMDb customer feedback and research designed to enhance entertainment content discovery and navigation.

Please note, we are gradually launching the new design to a selection of IMDb customers. If you do not yet see the design, we expect to make it broadly available in the weeks ahead. Thank you for using IMDb!

For more information, check out this Help article.

Responses

Champion

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3.6K Messages

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230.3K Points

1 m ago

Just an oddity I've noticed recently that was seemingly okay before the launch, when new title layout was in a sneak peek version. If a trademark type of trivia happens to have a link in it and randmoized algorithm will select a trivia item of such type, this happens: 

Problem lessens significantly when you're actually on the Trivia, page, but one of the square brackets still appears to be detached from the code:

Employee

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4.3K Messages

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142.6K Points

@nikolay_yeriomin Thanks, yes, that is a little too intricate to work 100%.  We would recommend rephrasing it to take the link out of the trademark [] and instead link the name in the explation (we are kind of surprised it works at all on either page). 

1 Message

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60 Points

1 m ago

The new page is horrible! It is made for morons and tweeners... no difference. I hope that whoever green-lighted this change is cleaning toilets by the end of the month!

55 Messages

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2.7K Points

1 m ago

Just one like for the topic, and that from the IMDb CEO, in this desolate community, says a lot. Almost everyone who has been using IMDb for at least a year hates the new look of the site, not to mention those who have been using it for years and don’t have a profile here. I read comments on other forums, on Reddit, on forums in my country... and everyone is very disappointed with the new look. Are the latest users who won't mind the new look the only ones that matter?

1 Message

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66 Points

1 m ago

Long time anonymous user of the site. I dislike the new design a lot.

Previously, the design was more condensed and had more 'personality'.

Now we have another bland modern design with too much white space everywhere.

I don't think it reflects customer feedback at all - just check out this comment thread and feedbacks.

3 Messages

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100 Points

1 m ago

The redesign is horrific. I have been an IMDB Top 100 contributor multiple years and I don't think I have ever come onto the community boards but I made a community account because the layout is so... unbelievably amateur and cheap looking, and more importantly renders updating completely moot. Everything is so large and with two columns of actors it just looks like an amorphous list of names with no billing order. I largely contribute episode TV credits and essentially in the new format those updates will have little impact on cleaning up a page and the idea of putting in the work to do that so it can look just as messy is... pointless. After nearly 15 years of contributing I don't know if I should continue.

And I'm not being overdramatic - I remember for example back when guest appearances on TV had a separate section, when series regular TV credits were listed on the main page, and I remember when those switched over and the adjustment that was made - but the pages still made SENSE and didn't look UGLY to the eye. This is the first change over that has actually made me consider stopping contributing altogether.

Happy to see that across the board the people who actually use IMDB agree that the redesign is appalling. And across all social platforms - reddit, twitter, it's insane to see a clean and easy to use site look like a colossal mess. But apparently, those people are not being considered at all. @Col_Needham ... what on Earth. 

(edited)

Employee

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4.3K Messages

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142.6K Points

1 m ago

@alex_warheit  Thanks for the feedback.  This change is part of on-going work to improve IMDb both in the front-end user interface and on the back-end technology platform.  This is work which happens continuously at IMDb and normally in smaller increments, which is always our preference.  However, occassionally we do need to synchronize an update around a whole page type as in the case here.  On the other hand, we have already moved the home, what to watch, video, and photo pages to the new system so this is not completely new. 

A redesign at IMDb always starts with the customer -- both reactive feedback gathered from existing customers of the current site and proactive outreach with research panels of customers and non-customers alike. We consider what is working for them in the design and what is not.  We build prototypes and we test engagement in numerous cycles until we are ready to update the experience. 

In the case of the title pages, following all of the research, they have been in an open beta for nearly six months as we fixed bugs and measured the engagement.  The new technology is significantly easier to build upon, it is more engaging, and it is also responsive so we no longer need to build every feature twice (once for desktop web and once for mobile web).  Many customers access IMDb both on the web and on an IMDb app -- we are improving consistency so people do not have to learn two (or more) different interfaces to access IMDb. There are other behind-the-scenes advantages which will be revealed over time as we more rapidly launch new features and grow IMDb even further. 

We accept that change is hard to handle and we have been able to make more incremental changes to the site since the last major redesign in 2010. However, here we are now in 2021 with a major refresh -- at least it is one page type at a time vs everything at once.  All we ask is that you give yourself time to get used to the new interface -- we expect you too will start to appreciate many of the advantages as you become more familiar with it.  This has definitely been my experience. Although it is probably of little help today, we observed the same kind of feedback in 2010, and again in the redesign before that one, and so on all the way back to our first site in 1993.  Yet if we had retained the 1993 interface, we would not be here today. It is the sudden change which is hard and this why we try to avoid it unless absolutely necessary.  We do appreciate this. 

As a contributor we hope that you would want the data you contribute to be easily accessible to as many other people as possible and, as always, we remain true to the Contributors Charter. If you would like a more data focussed view then you can set your preference here to the advanced view.  We typically steer regular customers away from this view as it lacks many features of the main interface. 

Hope this helps. 

4.6K Messages

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137.8K Points

@Col_Needham 😃

A redesign at IMDb always starts with the customer
-- both reactive feedback gathered from existing customers of the current site
and proactive outreach with research panels of customers and non-customers alike.
We consider what is working for them in the design and what is not.

WE do not know who these existing customers are...

May be all new to IMDb and did not see the better Old views

'customers' on sprinklr do not like these changes
Others do not know where to offer comments
Add a  "Like: YES | NO" vote on the pages ? ?
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https://community-imdb.sprinklr.com/conversations/imdbcom/introducing-updated-imdbcom-title-page-experience/60a40631c1307254c6cc1b0d?commentId=60a748ff8c74ef317253ce0e&replyId=60a7df338c74ef317253d8c5

  
https://community-imdb.sprinklr.com/conversations/imdbcom/introducing-updated-imdbcom-title-page-experience/60a40631c1307254c6cc1b0d?commentId=60a748ff8c74ef317253ce0e&replyId=60a94ce1fad48e7959854dbe

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INTRODUCING: Updated IMDb.com Title page experience

807 views | 34 Comments | 42 Followers

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ACT_1 Member since Sun Apr 30 2000

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(edited)

7.9K Messages

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181.3K Points

Well, it does appear as though the "big tech" companies do have ways to derive subconscious feedback from people who visit their platforms. The rest is statistical analysis and psychology.

3 Messages

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84 Points

@Col_Needham So what you are saying (and correct me if I'm wrong), Is you'll take it and you'll like it? 

Feedback is precious, when users go silent is when you should worry.

Don't make the mistake of thinking you are "too big to fail" or the only available resource.

"The new technology is significantly easier to build upon, it is more engaging, and it is also responsive so we no longer need to build every feature twice (once for desktop web and once for mobile web)."

This is straight up a bullshit excuse, you can (and should) change/update the tech but you can keep the design/layout  which is loved by the community!

The mobile world is great on the go, but there is an APP for that!

For home media there is no substitute for huge beautiful screen, such a screen requires a proper layout to take advantage of! You know, like the layout you had a few days ago...

Best regards

(edited)

Geodacius

36 Messages

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648 Points

@Col_Needham

I actively avoid looking up anything on IMDb on my phone because I find the interface so incredibly clunky and difficult to navigate.

Using my PC has been so much easier in the past that I have always been perfectly happy to remain patient enough to look up things when I get home instead of banging my head against the wall trying to find things on Android.

Thankfully I have a large screen to work with at home, but even still I find this new page to be a significant downgrade in quality for my IMDb experience. 

(edited)

3 Messages

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100 Points

You have said redesign at IMDB starts with the customer but the customers are telling you in essentially resounding consistency this is terrible. 

It is actively ugly to look at. It looks like the giant font my aging parents have on their phones because their eyesight isn't what it used to be.

@Col_Needham but my biggest question is why should anyone continue updating IMDB pages, watching every single closing credits and adding those names with accuracy and billing order - something we do for free and just to have the information correct - if the result on the page is a messy two-column blob of bold, giant font names? There's no point. It looks like a page with no actual ordering and therefore updating it is a waste of time

(edited)

11 Messages

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194 Points

@Col_Needham 

Let me respectfully take issue with a few things you've said here.

1. "A redesign at IMDb always starts with the customer..."

While you say this, I submit that it's more corporate-speak than truth. While you may have gathered feedback and gathered some input, the fact remains that the major changes have made the page slower to load (mostly thanks to the multiple API calls to ad servers and external 3rd party content [a quick analysis of an example title showed API calls to taboola, amazon adsystem, scorecardresearch, cloudfront, plus multiple other script calls to image servers and other things]), with less viewable information and a lot more scrolling to get to details about each movie.

2. "The new technology is significantly easier to build upon...and it is also responsive so we no longer need to build every feature twice (once for desktop web and once for mobile web)."

This is a good thing, but making the change to HTML5 (which is what I assume you are now using, since it can handle the dynamics of both web and mobile displays) doesn't have anything to do with the design of the page. I don't think most of us that are pushing back against this change are at all troubled by you upgrading the backend, our issues are with the redesign, specifically around the usability. 

3. "it is more engaging"

I'm not sure how you are measuring engagement, but I can tell you that the main things I do on the site now require additional steps (either extra mouse clicks, more scrolling, or new scripts and technology). Here are a few examples of that: a) When I acquire a new digital movie, I add it to a personally created list - with the old design I simply had to hover the mouse over the watchlist plus sign and a dropdown list of my lists would appear, and one click added the movie to the list. Now, I have to click on an arrow button next to the add to watchlist button, and wait for a popup to come up with my lists, then click on the list name to add the movie to the list; b) on the old page, I could see the entire movie info header, the synopsis, movie photos, and at least some of the list of actors without having to scroll at all. With 3 turns of my scroll mouse wheel (on average), I was at the bottom of the page. Now, The movie header takes up 3/4s of the screen, and without adding ANY additional information, it now take 5 turns of the scroll mouse wheel just to get past the top cast list (with the GIANT bubble pictures of each person), and an average of 8 scrolls to get to the bottom of the page; c)With the old page, I could capture the small movie poster image that was on the main movie page by right-clicking and saving the image [I use them so that I can view the posters when looking through the movies I own when browsing for something to watch]. That is not possible with the new page, it is a script, and the small sized image is gone. There is a thumbnail sized poster image on the reference view, but it's much smaller than the one from the old page. That is just a few examples, I have several more.

3. "We accept that change is hard to handle...All we ask is that you give yourself time to get used to the new interface..."

Change is good, but I think you need to be honest here - these changes aren't functionality improvements, because they have actually degraded the experience for many of us. The main purpose of the design changes appears to be about adding more ad revenue, not improving the user experience. The information on the page didn't change. The ad inserts will still be blocked by a good ad-blocker (which is absolutely necessary thanks to redesigns like this that seem to insert an endless stream of ads. I absolutely respect your need to monitize the site, but not at the expense of functionality, which this redesign appears to do). 

You already offer a more compact view with your "reference view" option - It wouldn't be difficult to either add an additional option to have the information display like the previous version, or just modify the "reference view" to be the old version. That would solve the issues we are experiencing.    

Geodacius

36 Messages

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648 Points

If I could like this 10 times I would.

6 Messages

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134 Points

@Col_Needham In other words, you are "Integrating" the PC and Mobile in FAVOR of the ridiculous MOBILE app style as opposed to the other way around. It's atrocious. And I think you'll find more people will leave rather than "get use to it:. I know I will. 

(edited)

4 Messages

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94 Points

@Col_Needham 

"This change is part of on-going work to improve IMDb both in the front-end user interface and on the back-end technology platform."

You may be improving the back-end technology (or not), but you certainly aren't improving the user experience. 

"it is more engaging"

In whose opinion? Certainly not most of the people commenting here.

"We accept that change is hard to handle...All we ask is that you give yourself time to get used to the new interface..."

And all the vast majority of your users ask is that you don't try to fix what isn't broken. Why force change at all when obviously hardly anyone wants it? 

7.9K Messages

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181.3K Points

Possibly it is more engaging according to formulaic statistical analysis of "biometric" data. I don't know. Nowadays, websites tend to track every mouse click and every key press, possibly every movement of the cursor. Maybe companies exploit the knowledge similar to the knowledge that can be gained by watching Brain Games.

Geodacius

36 Messages

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648 Points

What on earth does fingerprint scans have to do with anything here?

7.9K Messages

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181.3K Points

Right, well, it is not the literal biometric data, but more like behavioral data.

7 Messages

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284 Points

1 m ago

Is there an option to view the older version of a movie/show's main page? I'm not seeing it on the new edition (and immeasurably prefer the older version). Thanks!

Note: This comment was created from a merged conversation originally titled Is there an option to view old version of title page?

4 Messages

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108 Points

1 m ago

The new layout is horrible. Looks like it's made for some kind of underachieving schoolkids who only adapted to instagram like inferior apps.

Please provide the option to switch to the old layout. You may lose a bunch of users with the new one.

Note: This comment was created from a merged conversation originally titled I can't use the new layout

15 Messages

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248 Points

1 m ago

@Col_Needham

I can understand your point of view, but you need to understand ours too! I can't get used to the new interface because the informations are less accessible than before, so I will have to use the advanced view (once it changes in Edge too). Then I will mostly have to scroll all day or visit extra sites I don't want to visit just because I want to copy a name from the list.

But most importantly: With the new interface I can't checkin a title anymore! At least I can't find it - whether in standard or advanced view. Are you killing this feature? If so, what happens with the old checkins? And what happens with the plot outlines in the different languages? Are they vanishing too? I only see the english plot outline wthout any selection of language. I have contributed so many that I am very upset about that.

So please find a workaround for PC users that all the relevant informations (i.e. release date) get back into the head section and the names' texts can be simply copied! Paleeease!

This comment was created from this reply

Employee

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4.3K Messages

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142.6K Points

@samofnine  You can check-in to a title directly by adding the title to your check-ins list.  To do this, click the down arrow on the right of the "Add to Watchlist" button and then click the symbol to the left of your "Check-ins" list in the menu:

We will update the help to cover this once the new design has been 100% launched. 

We will check with the product team on returning the localised plot outlines.

15 Messages

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248 Points

Okay, I found it on my browser, it opens a pop-up with the check-in option...
But it is only a watchlist! It's not the check-in option. It only adds the title to a list. You can't leave or edit any comments!
I checked the android app on my tablet, after searching for it I found it on the right top 3-point-menu. Guess I have to use the app to chek-in. ^^
I stopped using the app because it took forever to load the content. I found it more accessible via browser. Now that changed to the worse too.
And there is still the language and release date dilemma. Before I could klick on top at the release date to view/edit it together with the alternate title. For both infos I now have to scroll all the way down - and that every time! That slows my workflow way down.

4 Messages

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108 Points

1 m ago

I guess the only good thing IMDb has reached with that notorious new layout is the increased population of this very community - the place where IMDb users could hopelessly try to talk some sense into the IMDb authorities.