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70 Points

Wednesday, May 1st, 2024 3:01 AM

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Verification

My verification process has taken over 1-2 days. Originally I got sent an email saying I would need more verification documents than just my bank account. I submitted my drivers license and an online article with my picture and name in it. I still have not received an email. 

Employee

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1.2K Messages

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12.1K Points

7 months ago

Hello @Kayliemahoneyguerrero,

 

In order to help you with your request, I recommend you to contact our customer service. Due to security policies, the process to help you with your inquiry can only be handled by our customer service. My recommendation is to provide the requested documentation so that the verification process of your name page claim request can be completed. 

You can use the following filter to contact our customer service:

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