K

1 Message

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70 Points

Thursday, March 21st, 2024 11:51 PM

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Solved

upgrading membership to Pro

I keep trying to upgrade my profile to Pro and pay but when I sign in it keeps taking me to my daughter's profile via Amazon and not mine.  How do I get to mine so I can sign up and input payment information.

Employee

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969 Messages

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9.7K Points

1 month ago

Hello @Katbetcher,

Our customer service team has reached out to you directly for assistance with your account.