edward_sonnenblick's profile

4 Messages

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180 Points

Mon, Oct 3, 2022 4:54 AM

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Answered

Unable to renew IMDbPro Subscription from India with HDFC Visa

Is there anyway to renew IMDbPro from India with an HDFC Bank card? It keeps failing for me due to some RBI regulatory issue. Neither IMDb nor HDFC are offering any solutions. Thanks for any help anyone can offer!

Vic

Employee

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158 Messages

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1.9K Points

2 months ago

Hello @edward_sonnenblick,

Thank you for your feedback regarding the automatic payment regulations in India.

We've passed this feedback to the appropriate team at IMDbPro but at this time we do not have the ability to issue a one-time charge.


At this time we do not have a solution to address this but recommend to try a different payment method, if available.

For further details on what payment methods are accepted for IMDbPro, please see: https://imdb.to/3MZrRgk

Thank you for your patience and understanding.

Please let us know if we can offer further assistance otherwise.