6 Messages
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150 Points
Unable to renew IMDb account
I have been unable to renew my daughter's IMDb pro account because it takes me to amazon to renew, and my amazon account is linked to my son's IMDb page.
How do I renew my daughter's IMDb then? It says I have to be done through amazon?
kelley_schnetzky
6 Messages
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150 Points
1 month ago
I have 3 children with IMDB accounts. 2 have current IMDb pro accounts, and one is currently just IMDb because I have been unable to renew her IMDB pro account because it keeps taking me to amazon, which is linked to my son's IMDb pro account, so I am unable to renew for my daughter through my son's account.
How do I renew my daughter's IMDB pro account?
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Jon
Employee
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1.1K Messages
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11.3K Points
1 month ago
Hello @kelley_schnetzky,
At this time you can claim and add photos to only one IMDb page with your IMDbPro membership. If you'd like to claim the page for another individual, you'll need to log out and create a second IMDbPro membership with a separate email and Amazon account.
If you linked your Amazon account to your son's IMDbPro account, you will need to create another Amazon account to link it to your daughter's IMDb account so you can create her IMDbPro membership.
However for further details regarding a group plan membership with access for 5 members, please see our Help page article.
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