1 Message
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70 Points
Two IMDB Pages one attached with Amazon for PRO
After some long confusion I have some discovery today but still need some assistance. I currently have two IMDB pages, one is linked with amazon to my IMDB PRO. I need to unlink the one IMDB page to the correct IMDB page with amazon linked so they are correctly connected. Unfortunately the original user email is an @MSN which I cant receive any emails to confirm my account in making changes for email or password. Yet I can log in with my amazon account. It confuses me.... not sure how I can log in yet not change the IMDB account information. I sent a customer service message, but not sure if ill get a reply as its an outdated email address. If anyone can be of help, I tried to unlink the amazon account but cant because I am a IMDB Pro member and need to contact customer service. I essentially just need to switch the linked user accounts.
Thanks!
Jolene
Employee
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120 Messages
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1.3K Points
1 month ago
Hello @MWM1991,
Thank you for your message! In this case, please contact our customer service directly and provide all the information necessary, such as email addresses and your name page link.
You can either contact us directly from an email address you have access to or include on your email a good address for us to reply back.
To contact us, please follow this path:
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