T

3 Messages

 • 

92 Points

Tuesday, November 28th, 2023 10:41 PM

Solved

Technical Issue in Job Categories & Performer Skills Sections

There seems to be a glaring issue in the system and I've tried contacting support about it and they've been no help. When I go to edit my Job Categories and Performer Skills sections, there's two different checkboxes combined into a single one on each of them. In Job Categories there's an option for "Editing Producing" when obviously Editing and Producing are supposed to be separate, and the same with "Dancing Host" in Performer Skills when clearly Dancing and Host are separate things. I'm attaching screenshots circling and pointing an arrow to what I'm talking about. Is anyone else seeing this? It's clearly a mistake in the system.

Employee

 • 

1.1K Messages

 • 

10.6K Points

8 months ago

Hello @TM11,

Thank you for reporting this issue. I've forwarded this information to the appropriate team for further investigation. I'll reply once we receive further information.

Thank you for your patience.

3 Messages

 • 

92 Points

Thank you!

3 Messages

 • 

92 Points

Hi @Jon​,

Just wondering if there's been any updates. It's been a little over a week and the issue is still present. I'm really hoping this can get resolved soon. Thank you.

Employee

 • 

1.1K Messages

 • 

10.6K Points

7 months ago

Hello @TM11,

Thanks for the follow-up. Our team is working to investigate and resolve this issue as quickly as possible. We'll circle back once we receive further information.

Thanks to you all for your patience.

Employee

 • 

17K Messages

 • 

308.5K Points

18 days ago

Hi @TM11 -

I can confirm that this issue has now been resolved.  Cheers!