1 Message
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70 Points
Since I canceled my pro account, all of my photos have been deleted, and my video display and credits preferences changed.
Do I seriously need to pay $20/month to have a photo on my profile? My profile showcases a video from a tiny project I did instead of the movie trailer I want to display, and my featured credits are set dressing credits from 14 years ago rather than my recent acting credits. I changed all of this when I had a pro account, and now it's all reverted.
Is this how they force me to pay $20/month? What good is even having the pro account? I'm getting really fed up with IMDb
Jon
Employee
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1.7K Messages
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17.1K Points
58 minutes ago
Hello @nathanowen,
Please take into consideration that the options to select your preferred credits to be displayed in the Known For feature and to upload photos and videos to be displayed on your name page are part of the benefits of an IMDbPro Premium subscription.
Once your membership expires, all changes related to IMDbPro Premium benefits will disappear and will be automatically restored once you renew your IMDbPro Premium membership within 12 months.
For details on what happens after your membership ends, please see our Help page.
You can renew your membership on the IMDbPro sign up page. Under the "Log In" dropdown, select "Log in with Amazon" and follow the on-screen instructions.
You can find out more on IMDbPro memberships in our help guide.
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