R

3 Messages

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142 Points

Wednesday, February 15th, 2023 1:54 PM

Closed

Solved

Registration without credit card?

I do not own a credit card - in Germany, this is not unusual.

At AMAZON (PRIME MEMBER!) I pay via bank account or paypal and thats' fine for all.

I sign in via AMAZON so IMDb has already all my payment data.

So why do IMDb need a credit card for creating an account whilst knowing my AMAZON-account?

And whats about people without credit card?

Thanks in advance and all the best!

Accepted Solution

Employee

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891 Messages

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9.6K Points

2 years ago

Hi there, 

 

We are able to accept the following payment methods:

  • Visa
  • MasterCard / Eurocard
  • Discover Network
  • American Express
  • Diner's Club International (U.S. billing addresses only)
  • JCB
  • NYCE
  • STAR
  • China UnionPay (Credit Card Only)
  • Visa or MasterCard debit cards

 

3 Messages

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142 Points

@Sally​ 

OK, as far as I can see, those are ALL credit cards.

Am I allowed to say: that this circumstance is really strange and not costumer-friendly!

Even the smalles business is working with payPal today, so where's the problem - IMDb seems to be part of AMAZON and AMAZON accepts much more payment possibilities...

It should be thought about accepting at least AMAZON-PAY as well to open your service to even more costumers worldwide...

A lot of people would be thankful for this service, I guess....

(edited)

5 Messages

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114 Points

2 years ago

I got the same problem here.. Is there a solution already or do I really need to get a credit card to create an IMDbPro account? I just checked, it turns out I can't even apply for a credit card on my account.... Are there no other ways to check my identity? 

(edited)

Employee

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891 Messages

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9.6K Points

@lottetimmermans

Hello,

The only payment methods accepted are the ones I mentioned in the comment above. :)

5 Messages

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114 Points

@Sally 
Okay, then I'm afraid I can't create an IMDbPro account.... Indeed not very customer-friendly and besides, you just miss out on money from people who don't have a credit card😅 Paypal would indeed be a good solution. At least this can be created by anyone, unlike a credit card. I hope something is done with this feedback!

Also, do I necessarily need a credit card if I just want an IMDbPro Free account? I just want to claim my page, but for that they want to check my identity...

Employee

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729 Messages

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8K Points

Hello @lottetimmermans​,

Thank you for your feedback regarding the accepted payment methods on IMDbPro.

I’ve forwarded your feedback on to the appropriate team. Our site is constantly being updated and improved, and we welcome all comments and suggestions aimed at improving its features, flexibility, and ease of use.

Employee

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7.3K Messages

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179.2K Points

@lottetimmermans​ Just to add further to @Sally's reply above and to gather some extra data for the payments team. We will look at other payment options, and there's now a ticket open for this with the reference #P83642204, but Sally's reply above included:

  • Visa or MasterCard debit cards

so just to confirm that you do not have a debit card attached to an account which you can use? 

Thanks.