3 Messages
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110 Points
Registering a Badge for AG members
I am a SAG member. My SAG account email comes into a different email address than the email address I entered when I signed up for and paid for IMDB Pro account. There was no requirement that these be the same emails and are two different companies. I've never had trouble signing into my IMDB account. Now your site, IMDB PRO doesn't want to let me put a "badge" offered by SAG onto my profile because these two emails don't match. Please advise. Thank you.
Ozzy
Employee
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2.1K Messages
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21.8K Points
6 months ago
Hi @mjphotohournalism, Thank you for your problem report. SAG-AFTRA provides two methods to update the e-mail associated with your membership, as follows: Online at sagaftra.org - after logging in to your account, navigate to My Information by clicking on the person icon in the upper right corner. Scroll down to view your contact information and make the necessary updates.Verbally, by calling the Contact Center at (855) 724-2387 (select option for Membership)If you would like to update the e-mail address on your IMDbPro account, please see our Help article: “How do I update my email address?” I hope this helps!
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