G

1 Message

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70 Points

Tuesday, November 19th, 2024 4:53 PM

Solved

Refund request

Hi iMDB,

I apologize but I have had a Pro account on here that had remained largely dormant for some time. I was unaware that it was still instated. Today I was debited $159.93 to renew my account, even though it has been left untouched all year. Because of this coupled with a need to conserve my finances, I am requesting a refund for my payment while it is still new, and a consequent closure or suspension of my account. If you can do so, please let me know.

~ gillian o.

Employee

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1.2K Messages

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12.4K Points

1 month ago

Hello @gillian_elle,

In order to help you with your request, I recommend you to contact our customer service.You can use the following filter to contact our customer service team: