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4 Messages

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100 Points

Monday, March 31st, 2025 3:01 PM

Acknowledged

question

Good afternoon I hope you are well We are writing to you because we have some questions First of all, we are actors' agents, our name is New Era Talent. we are registered to IMDB normal Email info@neweratalent.com Natural person : Mary Garzón The doubts are the following If we sign up with IMDB Pro Our clients (actors) will still be linked to our account because now we don't see them, but you look at the profile of some of them like Nansi Nsue and it says agent New Era Talent, it will be because we have the normal IMDB, right? Do we have any offer for being an IMDB customer and become IMDBpro or any trial period?

Employee

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205 Messages

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2.1K Points

1 day ago

Hello, Thank you for your message! It's possible that there are duplicated pages, for example, on Nansi Nsue's name page, there's representation from New Era Talent and the point agent is Mary (CXXVII): https://pro.imdb.com/name/nm12024113/. There's another representation from Core MGMT, which representative is Mary Garzon: https://pro.imdb.com/name/nm13029867/. Do these two pages belong to the same person? If not, what's the information missing?

4 Messages

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100 Points

how can we fix this? We want to start working with IMDBpro but we want our clients to be registered with us. is there a customer service phone number or email?

Employee

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205 Messages

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2.1K Points

Hello, For our customer support, we're unable to provide phone assistance at this time. However, you are welcome to contact us by email here: https://help.imdb.com/contact?deepLink=recovery&disableLoginPopup=true You can select the filters IMDb Contributor, I need help and haven't submitted an update, Names & biographical Data, and Merge duplicate names. Make sure to add all necessary info, for example what is the company you'd like to keep or if these two companies and name pages need to be merged.

4 Messages

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100 Points

15 hours ago

Good afternoon I hope you are well We are writing to you as actors' agents. We have a normal IMDB account and would like to sign up for IMDB PRO. Our question is the following Our clients (actors) will still be linked to our account because now we don't see them as we don't have IMDBPRO. Surely this is because we have the normal IMDB? Do we have any offer for being already IMDB customer and become IMDBpro or any trial period? Thank you very much Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/i-need-to-know/question-agent/67ebf7203a8e146ade14b5aa Title : question agent