Pro App Won't Open on iPhone

Hello @Linsay,

In this case, we recommend you to uninstall the App and then re-install it. Please be advised that for the security of our members, we no longer support login functionality for certain versions of the IMDbPro App on specific device operating systems (OS). For iOS, please ensure that your device is on iOS 17.0 or above.

Your IMDbPro mobile app should also be the version 14.16 or above.

However, if you've confirmed that your device meets the criteria, please confirm and write us back with the following:

• Device model

• OS version number

• IMDbPro App version number

• Screenshots

Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.

For more information about how to access this information or for troubleshooting tips, please visit our Help article: https://help.imdb.com/article/imdb/mobile-web-apps/imdb-app-general-troubleshooting/GPV9HCYQGA8XT8QZ?ref_=helpcs_p#