1 Message

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70 Points

Monday, February 23rd, 2026

Solved

Name on my account

I was trying to upgrade to IMBdPro on an existing account that was entered years ago with my stage name (Kumar Dari). As far as I know I never officially signed up. As I tried to claim/upgrade the account I was asked for identification. All my ID documents have my given name. Am I still able to claim the account? My legal first name (Kumar) is still part of my stage name.

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Employee

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1.7K Messages

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17.1K Points

5 hours ago

Hello @kumardari

I'm sorry for any inconvenience you may have experienced. In order to help you with your request, I recommend you to contact our customer service team.