jakob_7160956's profile

19 Messages

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400 Points

Tue, Nov 16, 2021 4:06 PM

No Status

1

Missing Cities in Dropdown menu (Performer Profile)

The city I am located in isn't included in the drop-down list for the performer profile. There also only seems to be 5 Canadian cities listed (two in Québec, two in Ontario, and one in BC), when there are more that have very active film seasons (including mine which is Halifax, NS). I'm just curious as to why there aren't more cities listed or why there isn't at least a general "Canada" option for those of us located elsewhere in the country.

Official Solution

Employee

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2 Messages

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70 Points

1 year ago

@jakob_7160956 Thank you for patience.

First, I wanted to let you know that `Halifax, Nova Scotia, Canada` is now available as a location under the Performer Profile details. I hope this allows you to provide more detailed information on your About page.

Second, regarding your questions on location options: Our available locations in the Performer Profile were initially selected based on the most popular regions (be it city, state, or country) for users on IMDbPro. However, we realize that this not a comprehensive solution for all users, and the team at IMDbPro has gradually been adding more locations based on customer feedback (e.g. Halifax). We currently do not provide a country as a location option if there are available cities or states available in said country, as we seek to provide granular location details for customers when possible. If there is a location that you need, simply reach out and let us know.

If you have any other questions or concerns, we'll be happy to help in any way we can!

(edited)

Sally

Employee

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489 Messages

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5.3K Points

1 year ago

Hey you @jakob_7160956 ! :)

Thank you so much for lettings us know about this!

I've converted the post to an Idea and have passed your feedback along to our product team at IMDbPro.