1 Message

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70 Points

Monday, June 9th, 2025 4:50 PM

Acknowledged

Logging Issue on my iPhone

Hello, My name is Austin Beller and I am trying to log back into my IMDBPro account. I keep getting into a situation today where when it says to use my IMDB account under my Gmail account that it says another account is the correct one and to use that one. I am not sure how to get past this. I did recently cancel my Amazon account under one email and made a new account using a different email. What I really just need to know is what is the username and password that is still registered with my IMDB account? The one I just thought was right was not correct.

Employee

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233 Messages

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2.3K Points

5 days ago

Hello austinbeller, In order to help you with your request, I recommend you to contact our customer service through email. You can use the following link and filter to contact our customer service team: https://help.imdb.com/contact?deepLink=IMDbPro&disableLoginPopup=true IMDb Fan, IMDb account, Other sign up questions