2 Messages
•
80 Points
iPhone App displays logo upon open, then goes to blank screen forever
App worked fine on old iPhone. Then got new phone and it hangs after logo disappears. Have deleted and reinstalled and getting same issue. Any ideas how to fix?
Jon
Employee
•
1.2K Messages
•
12.1K Points
1 year ago
Hello @ian_c_campbell,
Please know that for the security of our members, we no longer support login functionality for certain versions of the IMDbPro App. For iOS, please ensure that your device is on iOS 13 or higher.
However if you've confirmed that your device meets the criteria, please confirm and write us back with the following:
Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.
For more information about how to access this information or for troubleshooting tips, please visit our Help Site article.
1
0