N

1 Message

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70 Points

Thu, Apr 7, 2022 10:41 PM

Closed

Solved

IMDb won't let me delete an orange asterisk "manager"

There's a manager contact with an orange asterisk on my profile. This is a manager contact that I fired awhile back. Now people who are trying to contact me continue to reach out to my previous manager and they're not happy about it. When I try to "Edit my page" and click on representation, it is not showing as an option to delete at all. Any help with this would be greatly appreciated. Can't find an email for customer service to IMDb.

Employee

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34 Messages

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372 Points

3 m ago

Hi @nrichey8

 

Kindly know that contact information displayed on IMDbPro with the orange asterisk next to it shows that it was added via IMDbPro, which means we're unable to amend the details.

You can no longer add unverified contact information -- however, to hide the unverified information, which will allow for displaying your newly submitted contact information, please take the following steps:

  1. Go to your Name Page
  2. At the top of the page to find the Edit your Page button
  3. Under "Page Settings", select the "Page Controls" section
  4. You should then be presented the "Control Details" toggles, where you can choose to Hide or Display certain information on your IMDbPro page, such as your "Direct contact (unverified)"

 

For more information about updating contact information on IMDbPro, please visit our Contact Submission Guide