J

2 Messages

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132 Points

Tuesday, October 31st, 2023 7:31 PM

Closed

Solved

"IMDB STAFF has taken down your video"

I'm curious why my video was taken down, and why I wasn't informed of it before it was removed.

Accepted Solution

Employee

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885 Messages

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8.8K Points

4 months ago

Hello @Justin_Malik_Jackson, 

Your demo reel has been restored, you will see it displayed within the next 24 hours. The reason why your demo reel was taken down was because you had an IMDbPro Basic Subscription and the benefit to upload videos or have videos displayed in the name page is for the IMDbPro Premium Subscription. I see you renewed your IMDbPro Premium Subscription today, so your demo reels and all your photos and information will be displayed within 24 hours.

For more information regarding Which IMDbPro Subscription is right for me? Please visit our help pages.

2 Messages

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132 Points

This is extremely helpful and justified! Thank you!