I can't seem to open an IMDbPro account.

I have had account with IMDb.com for years, but the email address associated with the account is defunct. Trying now to establish an IMDBPro account (I am ready to subscribe) but keep running into a brick wall. I keep seeing a message: "unusual activity". Would love a reply and help from any quarter.

A phone call with a real person would be lovely, ideal, but probably unlikely as I can find no such support number.

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Jon

Employee

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1.2K Messages

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12.4K Points

1 month ago

Hello @SlowButSteady,

In order to help you with your request, I recommend you to contact our customer service. You can use the following filter to contact our customer service team:

Remember to include details within your message as the email address that no longer works, the new email address and your Amazon email address.

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S

SlowButSteady

2 Messages

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80 Points

Thank you Jon,

Unfortunately when I try to use your suggested filters the "Registration email not received" does not appear. To be more specific with my original post, the brick wall I have been running into is this: "Account creation failed. We've detected unusual activity and aren't able to create an account." And that is where everything stops. I can't get past that point. Any suggestions?

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1 month ago

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Jon

Employee

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1.2K Messages

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12.4K Points

Hello @SlowButSteady,

Don't worry, our customer service team has reached out to you directly for assistance with your account.

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1 month ago

0

SlowButSteady

I can't seem to open an IMDbPro account.

Jon

SlowButSteady

Jon

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