2 Messages
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130 Points
I cannot claim my IMDB page
Hello. I was claiming my page for weeks. I also contacted customer support about ten times and got no response, even though they typically reply within 24 hours. I am an IMDB Pro member that would like to manage my own page. However, so far I am only paying for services I do not receive.
Please let me know how I can assist with this issue.
Accepted Solution
Jon
Employee
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1.2K Messages
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12.1K Points
8 months ago
Hello @evgenia_rayme,
I confirm that all the messages you have sent us so far have been answered by our customer service. In fact, the last one you sent us today, was answered today. I recommend you to check the email you have with your Amazon account, since it is there where we have answered you. Also, check your Spam/Junk folder.
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