jose_zambrano_cassella's profile

10 Messages

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220 Points

Tuesday, August 1st, 2023 10:09 PM

Closed

Solved

I can t stop receiving notifications from a film and people I don t want to hear from

I can't stop receiving notifications from a film and people I don t want to hear from. I have clicked the tracking function off. But I still see every progress in these people's projects everytime, even though I am not tracking them or their projects.

Employee

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1.1K Messages

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11.3K Points

1 year ago

Hello @jose_zambrano_cassella,

Can you please provide us with more details like what people and what titles? With more information we will have a better picture of your situation. 

Thank you in advance!

10 Messages

 • 

220 Points

Thanks. yes, I am getting notifications from projects I have nothing to do with, example: Metalocalypse: Army of the Doomstar,

https://pro.imdb.com/title/tt14636170/?ref_=hm_track_pu_tt_3

Worst Night Ever,

https://pro.imdb.com/title/tt14874506/?ref_=hm_track_pu_tt_2

and RAGE

https://pro.imdb.com/title/tt21824108/?ref_=ib_pu_tt

I do know some of the people involved in these projects, and I really would love to not hear from them several times per week.

I mean, this is what the notifications function is for, if you want to hear about the projects then you turn it on. If you don't, then you turn notifications off and make sure you don't track the project.

Please help with this. Thanks.

Jose

Employee

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729 Messages

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8K Points

Hello @jose_zambrano_cassella​,

It is possible you´re getting this notifications because you a tracking those projects.

IMDbPro Track allows you to get notifications when people or titles you track are in the news or updated. Tracked pages sync instantly across the IMDbPro app and the desktop version of IMDbPro, so you never miss out on an important update or career opportunity.

You can untrack pages in three different ways:

1. Go to the IMDbPro page for the person or title you wish to untrack and tap or click “Tracking” to open the track options, then select "Stop tracking".

2. Go to the "Tracking" page from the navigation bar, tap or click the 3 vertical dots next to the person or title you wish to untrack and tap the "Stop tracking" option. You can also use or bookmark this link on the desktop site to reach the Tracking page: https://pro.imdb.com/tracking

3. Go to the “Inbox” page from the navigation bar or icon on desktop, tap or click the 3 vertical dots next to any article that contains a person or title you no longer wish to track. Select “Stop tracking” and the menu will automatically update to “Track”. When you untrack a person or title, articles you previously received will read "Because you tracked...", but won't be

For more information regarding tracking, please see our help page: https://help.imdb.com/article/imdbpro/industry-research/imdbpro-track-faq/GU48U6KQVWKGV6W9?ref_=helpsect_pro_5_4#

You can also check: https://help.imdb.com/article/imdb/general-information/manage-your-email-subscriptions-and-watchlist-notifications/GFSALECHJBMR4U5B?ref_=helpart_nav_4#