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70 Points

Mon, Jul 25, 2022 4:44 PM

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I am trying to update my imdbpro page but it keeps sending me to my daughter's page that I also managed

 I am trying to update/renew my page which is Nannette Sandy. Every time I try to (update/renew imdbpro) my page it keeps on sending me to my daughter's page which is Sierra Sandy. I managed my daughter's page fyi.  Please advise.

Sally

Employee

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489 Messages

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5.3K Points

4 months ago

Hello hello Nannette,

 

I have checked the account associated with your email and I see that you are claiming your daughter's page.
On the other hand, your page has not yet been claimed.

In this scenario, you have two options:

1) You can unclaim your daughter's page and claim your own.
2) You can create a new membership and use it for your page.