M

1 Message

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70 Points

Fri, Apr 22, 2022 1:59 AM

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How do I cancel my late husband's account without knowing his password?

My husband died a year ago and I can't find his password for his IMDBPro subscription.  How can I cancel the subscription without being able to log in?

Employee

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34 Messages

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372 Points

2分前

Hi @maggiecausey,

 

I am sorry for your loss.

 

Kindly know that our customer service team has reached out to you directly for assistance with your account.

 

For your reference, you're always welcome to reach out to our Customer Service team directly via the IMDb Contact Us Form