C

2 Messages

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80 Points

Thursday, December 7th, 2023 11:07 PM

Closed

Solved

How can I speak with an agent at IMDbPro?

I'd like to speak with an agent regarding several different issues on the website.  

1. Do you ever speak with your customers?  If so, please give me a phone number.

2.  what is the difference between the bacic and the pro?

3.  How and where do I find email or phone numbers of the production companies that I'd like to contact?

Employee

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885 Messages

 • 

8.8K Points

3 months ago

Hello @Cheryl,

  1. For our customer support, we're unable to provide phone support at this time. We apologize for any inconvenience this may cause. However, if you have any request you can contact us and our agents will reply by email.
  2. To see, Which IMDbPro Subscription is right for me? Please visit our help pages.  
  3. Please note that all contact information we have on a given individual is available online under the 'Contact' section, on their IMDb Pro page (Membership is required). See, for example: https://pro.imdb.com/name/nm0350453/

    If you are looking for contact information for a company, the data will be listed under the 'Branch Offices' section on the page. See, for example:

    https://pro.imdb.com/company/co0021272/
    https://pro.imdb.com/company/co0011263/

    If the Agent/Contact page has no data, it means we don't have any contact info for that person or company yet.

    You can also browse our People Directory. This page features a directory of all people in the database who we have representation/contact information, categorized by profession and sorted by STARmeter rank.