1 Message
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70 Points
Dissappearing Picture
A couple of months ago I had some pictures taken with the express purpose of making sure I had a good one on my IMDB page. I set that all up pretty quickly. Seeing as I had no use for IMDB Pro beyond that, I canceled that account afterwards. But now my pictures are gone. Can IMDB just alter my page like that without giving me a heads up? Is not having your pictures deleted just a Pro feature? This feels weird and I'd like to know what's happening.
Kind regards,
-Lawant
Peter_pbn
Champion
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13K Messages
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314.8K Points
5 days ago
https://help.imdb.com/article/imdbpro/manage-your-imdb-page/manage-your-images/GYJLH267T2DMYJ53
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Sally
Employee
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731 Messages
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7.9K Points
5 days ago
Hi there,
Remember that you need an IMDbPro Standard membership to upload and keep photos on your Name Page.
When your Standard membership expires, the photos you have uploaded will be removed.
I've checked your account and see that you have a Basic membership, please click here so you can compare the benefits of each type of membership.
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