colin_ross_smith's profile

9 Messages

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202 Points

Tuesday, March 26th, 2024 11:01 PM

Closed

Solved

Demo Reel not presenting itself in Video Lists

I uploaded a video to my IMDB page via IMDB Pro. Its my editing Reel.  The video displays on my page as a video below my credits list, but when I go into IMDB pro I cannot choose this video tobe a primary videon my page. My main video is defaulted to an old video of mine from many years ago thats connected to an older film I directed. How do I overrride this if the demo reel is not showing up in my list of uploaded videos on IMDB?  

https://www.imdb.com/name/nm1977181/

9 Messages

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202 Points

29 days ago

As you can see only 2 videos are listed, but on my page there are 3.  One demo reel and 2 video clips.  

9 Messages

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202 Points

29 days ago

And again...only 2 video clips.  

Employee

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969 Messages

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9.7K Points

Hello @colin_ross_smith​,

Would you like to remove the videos Sandwich and The Hitchhiker from your name page? So your demo reel stays as your primary video.

Let me know if you want to proceed.

(edited)

9 Messages

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202 Points

Hi there Jon, this is correct.  Is this not possible for me to do as my account did not originally upload the file?  

9 Messages

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202 Points

Although it would be good to keep the clips on their IMDB pages  Just be nice to untag them from my profile if possible.  

Employee

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1.1K Messages

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11.5K Points

Hi @colin_ross_smith,

Can you confirm whether you're now seeing all three videos listed on your IMDbPro page and whether "Sandwich" is still listed as the primary video as above in the screenshot? I have filed a ticket (ref. #D125970243) with the appropriate team to investigate the cause of this issue for you too. I will provide any updates on the ticket to this thread.

Cheers!

(edited)

9 Messages

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202 Points

I am now seeing all 3 videos on my IMDB Pro page.  I have selected my Demo reel as primary video.  It's not changed yet, but I imagine It might take a while to update?  

Employee

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1.1K Messages

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11.5K Points

Hi @colin_ross_smith,

Thank you for the confirmation. I can see your IMDb page has updated and your demo reel is now displaying in the primary video slot as expected.

Cheers!