deleted amazon account

Hello,

I deleted my Amazon account not realizing it would also delete my IMDbPro account. I can't log in or send an e-mail to IMDb about it. I kept getting an 'error sending message...' on the IMDbPro help page.

I opened a new Amazon account (using the same e-mail address as before) but IMDb says that my IMDbPro account is already connected to another Amazon account (the deleted one).

What do I have to do to get my IMDbPro back? Thank you in advance for any help!

Best Wishes,

Joey Preston

Responses

Jon

Employee

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1.2K Messages

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12.1K Points

2 months ago

Hello @jofus22,

In order to help you with your request, I recommend you to contact our customer service. You can use the following filter to contact our customer service team:

3

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J

jofus22

3 Messages

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90 Points

@Jon I am unable to use this method as I don't have an IMDBpro account currently. I get an error message.

2 months ago

0

J

jofus22

3 Messages

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90 Points

@Jon It seems this user -- stjepanperic -- had this exact issue and reached a resolution but what that resolution was is not shared in the post.

2 months ago

0

Col_Needham

Employee

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7.3K Messages

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179.5K Points

@jofus22 Sorry for the incorrect screen-grab above. Please choose the options below instead — you do not need account with this combination of options and instead we will prompt you to manually enter your email address. If you still see any kind of error message then please open the link in a private / incognito browsing tab and try again:

Hope this helps.

2 months ago

0

jofus22

deleted amazon account

Jon

jofus22

jofus22

Col_Needham

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