6 Messages
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176 Points
Claim page
Been trying to claim a page and it says it’ll take 24 hours, but it’s been weeks and still says claim
page still in process. Paid the IMDb pro membership and till now can’t edit anything or update anything or add photos etc because it says claim page still in process. No customer service personnel to talk to. Sent email for help which says will respond within 24 hours but it’s been weeks.
Accepted Solution
Sally
Employee
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892 Messages
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9.6K Points
2 years ago
Hi there Mary,
I hope you are having a nice week.
I have reviewed your case and I can see that yesterday we informed you that we need additional documentation to verify your Name Page claim.
Have you received and read this email?
Thanks in advance.
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