Can't edit primary image for my son (I am his manager / agent / legal representative)

I have an IMDBPro paid account. I'm able to create projects in development and add media to them.

My son has an IMDB page, without a primary image. I am set up as his talent agent, manager and legal representative. I can't seem to find a way to edit his primary image though.

The documentation mentions being able to share editing functions with clients if you are their manager. I don't seem to have any way of doing that.

I'm guessing I may not have the right kind of talent profile for myself, so I don't see a "client list"?

Responses

Jon

Employee

•

1.2K Messages

•

12.4K Points

4 months ago

Hello @itsymbal,

In order to help you with your request, I recommend you to contact our customer service. Please remember to include your son's IMDb account e-mail address in your message.

You can use thr following filter to contact our customer service team:

(edited)

2

0

I

itsymbal

2 Messages

•

80 Points

Thank you very much!

I did figure it out.

It turned out on my page there is now a "Clients" tab. I had to create an IMDB Pro account for him, (free for 30 days) log in as him, claim his page, then log in as me, request to share managing, then log in as him, approve request, log in as me again and finally be able to add his primary photo. I can also now add his reel. I don't know what happens to his image when his pro account expires or is canceled. We'll find out.

4 months ago

Jon

Employee

•

1.2K Messages

•

12.4K Points

Hello @itsymbal,

I'm glad you found out what steps to follow.

For details on what happens after your membership ends, please see our Help page.

4 months ago

0

itsymbal

Can't edit primary image for my son (I am his manager / agent / legal representative)

Jon

itsymbal

Jon

Related Conversations

Helpful Widget