heartcalm's profile

2 Messages

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90 Points

Saturday, October 8th, 2022 11:56 PM

Closed

Solved

cannot select demo reel thumbnail

..the video edit page is constantly blocked with a "help" popup, that cannot be closed and one would assume that there is a button for "edit: behind it ...so that there is an option to select which thumbnail in the clip is displayed...

...many attempts ago we managed to get though ...this time we give up...

HELP!!! ...is there an IMDb chat , for real time problems?

Employee

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159 Messages

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1.9K Points

2 years ago

Hi there @heartcalm,

To select a desired slate image for your demo reel, you can make the change by clicking "Edit" from the Your Videos page:

https://contribute.imdb.com/video/list/

If you need more help you can contact IMDbPro support here:

https://help.imdb.com/contact

Have a nice Sunday.