DGreenScreen's profile

7 Messages

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144 Points

Tuesday, April 23rd, 2024 3:03 AM

Closed

Solved

Box office info is missing from my producer's personal page-filmography has box office data-its fine on coworker pages

How do we fix this?

The filmography is fine but no box office numbers are showing on her page. 

was it entered incorrectly? It's supposed to show on her page. Any suggestions, please? my job is a bit on the line...

thanks for any help-it would be deeply appreciated!

David

Employee

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1.2K Messages

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12.1K Points

7 months ago

Hello @DGreenScreen,

Thank you for reporting this issue. I've forwarded this information to the appropriate team for further investigation. I'll reply once we receive further information.

Thank you for your patience. 

7 Messages

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144 Points

@Jon​ Thank you thank you thank you so much, Jon!

7 Messages

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144 Points

I'm not sure if this is also correct but the news articles under the news tab on the personal pge arent aggregating either... It usually shows up on our other clients personal pages but not on this producers page...btw should I give you the page? My only aprehension is I think it wouldnt jive with my boss if i posted it publicly. I reall appreciate your help getting me out of this jam- its been a rough week here.

7 Messages

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144 Points

@Jon​ hi there, 

do you need the profile to forward to the team too?

Employee

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1.2K Messages

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12.1K Points

Hello @DGreenScreen​,

Thank you for providing us more information and do not worry, I have shared your name page and information with the team. 

7 Messages

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144 Points

Wow! Awesome!

Its confusing because I see under the Box Office Tab "Contribute to this section by adding a film with box office information" then a buttion that reads "Add a Film"....

Ive never done that. Maybe thats the problem? But its still not aggregating news articles...

I hope its an easy fix-Im getting glared at-

Im supposed to enter a new title soon...Yikes. Ill be reading the How-To's for sure!

Thanks Jon!

Employee

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2.5K Messages

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26K Points

5 months ago

Hello DGreenScreen,

I can confirm that this issue has now been resolved.