shape5's profile

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Friday, March 26th, 2021 11:23 PM

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Sprinklr forum bugs + suggestions

There are several technical issues with the new Sprinklr forum which I recently posted here, though my comment did not receive a response.

– Merged topics aren’t redirecting b/c they have no active links to click.  See here for an example: Rearranging the order of list items is not working correctly on the site.  “The main conversation” isn’t linked as it was on the old forum so there's no way to get to the merged post.

– Some links from old forum posts are also not redirecting properly, such as these 3 from nobody_7029854's comment that begin with imdb.com/board.

– The forum Profile pages are missing the post titles for replies and comments that were liked.  So if you go to your profile and select “Like” from the Activities drop-down menu, it displays those links for posts that you liked, but not for replies and comments.  Therefore, there is no way to view the thread of a liked reply or comment.  Also, every one of those replies/comments shows 0 for Views/Likes/Comments/Followers when there are more for each one.

– My Profile page is incorrectly showing that I’ve won 13 badges when I haven’t even gotten to 2k points yet.

– The Activities drop-down menu also needs to have a section for votes cast in order to know which Ideas you've supported.

– It would be very helpful to have a Preview button next to "Post" so you can see how your comment will appear before making it public.  This is standard for discussion forums, especially those which have advanced editors.

Thanks

This conversation has been merged. Please refer the main conversation:

It Does Not Appear Possible to View People who Have UpVoted an Idea Thread

Champion

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14.4K Messages

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330.1K Points

4 years ago

Message board links have not worked for years since the message boards were removed. Links to the old contributors board were redirected to this forum's Data Issues page.

(edited)

10.7K Messages

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225.4K Points

4 years ago

Quoting and commenting on the original post of this thread:

– Merged topics aren’t redirecting b/c they have no active links to click.  See here for an example: Rearranging the order of list items is not working correctly on the site.  “The main conversation” isn’t linked as it was on the old forum so there's no way to get to the merged post.

True, and this ought not ever happen, not even some of the time.

– Some links from old forum posts are also not redirecting properly, such as these 3 from nobody_7029854's comment that begin with imdb.com/board.

In the case of URLs to threads that resided on the old IMDb·Com message boards, particularly the Contributors Help board, there is nowhere to which to redirect them. Also, even if those boards never went offline, threads on certain boards were constantly being automatically deleted for being too old or too inactive, every time a new thread was created. This was a design problem that couldn't be overcome, for some reason, and basically every thread on any busy board was doomed to be purged at some point.

– The forum Profile pages are missing the post titles for replies and comments that were liked.  So if you go to your profile and select “Like” from the Activities drop-down menu, it displays those links for posts that you liked, but not for replies and comments.  Therefore, there is no way to view the thread of a liked reply or comment.  Also, every one of those replies/comments shows 0 for Views/Likes/Comments/Followers when there are more for each one.

Yes, the hyperlinks are missing, which is kind of disappointing. I do worry what the cost to the Sprinklr servers would be if this feature would be made analogous to looking up posting histories.

– My Profile page is incorrectly showing that I’ve won 13 badges when I haven’t even gotten to 2k points yet.

When I access https://community-imdb.sprinklr.com/users/5f49556c917fbb5af045d473, the system indicates only one badge.

– The Activities drop-down menu also needs to have a section for votes cast in order to know which Ideas you've supported.

That would be helpful for keeping track of what has been voted upon. Certainly I prefer to be able to see both upvotes and downvotes.

– It would be very helpful to have a Preview button next to "Post" so you can see how your comment will appear before making it public.  This is standard for discussion forums, especially those which have advanced editors.

Sure, but most of the time, the content editing box will closely resemble the published outcome.