Michelle's profile
Employee

Employee

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14.5K Messages

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282.3K Points

Friday, September 23rd, 2022 8:25 PM

Removal of IMDb Account “Sign in with Facebook”

Removal of IMDb Account “Sign in with Facebook”

Effective October 06, 2022, you will no longer be able to use “Sign in with Facebook“ to access your IMDb account. You can maintain access to your account and any saved information by setting a password on your IMDb account using the reset password process. Once you have done this, you will be able to use the “Sign in with IMDb” option for any future logins.

If you previously used "Sign in with Facebook" to access your IMDb account, please take the following steps to retain access to your account:

  1. Go to the IMDb Reset Password Page.
  2. Input the email associated with your Facebook account and select "Continue". You will receive an email with a link to reset your IMDb password.
  3. Return to the IMDb sign in page and select "Sign in with IMDb" to log in to IMDb with your email and new password.

If you have previously followed these instructions or have already set a password for your IMDb account, please return to the sign in page and use the "Sign in with IMDb" login method.

If you do not reset your password, you will not be able to access your IMDb account and the associated data (e.g. contributions, lists, ratings, recommendations, etc.).

For details on other IMDb account issues, please visit our help page: IMDb login/registration issues

Please feel free to post any questions to this thread.

6 Messages

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114 Points

2 months ago

Hi dear sir.

My Imdb was previously logged in with Facebook. My account is canceled as per the following policy. At present, even after recovering according to the recovery instructions, all the previous data has been
deleted. But I want to get back my previous data please.  Is there any way to get it? please help me. Please. Please

Note: This comment was created from a merged conversation originally titled Account data recovery
Edward

Employee

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414 Messages

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4.6K Points

@rafeeadnaan​,

Our customer service team has reached out to you directly for assistance with your account.

Please let us know if we can offer any further help.

6 Messages

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114 Points

Please anyhow solve my problem. My previous data vary important for me.

6 Messages

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114 Points

2 months ago

My Imdb was previously logged in with my Facebook. My account is canceled as per the following policy. At present, even after recovering according to the recovery instructions, all the previous data has been deleted. But I want to get back my previous data please. Is there any way to get it?

Note: This comment was created from a merged conversation originally titled Account data recovery

4 Messages

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100 Points

2 months ago

I have today a imdb account with facebook login on both my ipad and telephone. I have seen that imdb have removed the feature to use facebook as login and therefore i want to move my watchlist from my facebook imdb account to a new account i have just created.

Bur how can i export the watchlist and import it on the new account? I have seen that the export function exist if you use www.imdb.com and NOT the app.

The problem is now that since imdb have removed the login function on a computer to the www.imdb.com i cant reach my watchlist to export it.

Anyone know how i can do?

Note: This comment was created from a merged conversation originally titled Transfer watchlist
Edward

Employee

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414 Messages

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4.6K Points

Hello @kotten33,

Our customer service team has reached out to you directly for assistance with your account.

Please let us know if we can offer any further help.

1 Message

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60 Points

@Edward​ I am having the same issue. I just got a new phone today so it asked me to log back into the app. I used to use Facebook and I did everything it told me to merge the app… but didn’t work. I use this app for EVERYTHING and have a watch list of 1000 long. But it’s gone. Please help. 

2 Messages

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70 Points

2 months ago

Hey guys,
I used to log in with Facebook, for over a decade. My main use for IMDb is my Watchlist. Today, when I tried to log in, I saw that FB isn't supported anymore. I went through the process of linking it with my email, but once I did that - it linked with another IMDb account which had only 9 items in my Watchlist. 
So this is a merge bug. Here is the issue -- I'm not able to get back into my account which had the 400+ watchlist since the email that was tied to it (via Facebook) also existed as an email with IMDb. When the linking happened -- IMDb reverted to my tiny account vs. my super old account. 
I know that my data isn't lost because when I try to change my automatically created username to the one I know that had the large Watchlist -- it says the username is already taken. So my data is still on the servers. But I can't access it.
Basically -- I need to be able to log in with my old username (at least once), but not able to, since IMDb only accepts email addresses now. 
Thoughts? 
Note: This comment was created from a merged conversation originally titled due to Facebook login going away -- I'm not able to access my data

6 Messages

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110 Points

2 months ago

My IMDB account was linked to my Facebook account which was suspended recently. How can I link this account instead to my email address?

Jon

Employee

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372 Messages

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3.7K Points

Hello @bootsguylove,

Our customer service team has reached out to you directly for assistance with your account.​ 

1 Message

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70 Points

2 months ago

same problem as everyone else.  after FB login not working IMDB desktop doesn't recognize my email while phone app working fine.  please help so i can login to IMDB desktop. user ID in app: taurae

6 Messages

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110 Points

2 months ago

My IMDB Account linked to a Facebook account that has been suspended. Is there any way I can unlinked it to Facebook and linked it instead to the email address I used for that suspended Facebook account? 

2 Messages

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70 Points

2 months ago

Once I linked my Apple login, all of my Watchlist, Ratings, etc disappeared and now my account looks like it's brand new. Please help!

Note: This comment was created from a merged conversation originally titled Upon switching From Facebook to Apple login, all my data disappeared
Sally

Employee

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554 Messages

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6K Points

Hello hello,

 

Please contact us here.

 

We will be able to help you.

5 Messages

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102 Points

2 months ago

This evening I got the first alert that Facebook login is no longer available, apparently from 22 October already? But it's been working fine and logging in automatically all this time!

The recovery process doesn't work as the email address I had used was my old email address. So yeah, I have a new account, but my original account had 100's of movies and series in my watchlist that I have now lost! My 'new' account only has 4.

The old account was created in 2012, so 10 years old. The 'new' account was created in 2015, when I had some previous issue with the old account, but then I successfully recovered that.

If only I could export my watchlist to import into the new account - any way that is possible?

Note: This comment was created from a merged conversation originally titled Facebook login

5 Messages

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102 Points

2 months ago

I no longer have access to the original email I had associated with my IMDB account.

All your advice just LOG the problem - requires one to be logged into IMDB! So I need to create a dummy account to log a problem to solve my real account? 

6 Messages

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132 Points

2 months ago

Hi, what happens to the watchlist I had on the account with facebook login, When I login with my new login the watchlist is empty?

2 Messages

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70 Points

2 months ago

I followed the procedure and my account was "recovered. However, all my 3000 videos and episodes on my watch list and all the ratings for them were gone. what to do?

4 Messages

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92 Points

2 months ago

You no longer allow us to sign with Facebook without stating any reason or giving us a heads up. And now my 17 years old IMDB account which I use everyday is suddenly evaporated.

The problem here that I no longer have access to the email I signed up to Facebook with (Hotmail) because it was so long ago, and Facebook gives you the option to change the email address, but the problem is that when I signed up on IMDB in 2005, it was done with this Hotmail address which I no longer have access to, and since you stopped dealing with Facebook here, I'm now stuck and can't get my account back.

I sent to your customers service team many emails and they always reply with an automated message without giving any thought to actually assist me. 

So, please assist me and all the people that face the same problem and give us a solution because this is not fair at all.

Note: This comment was created from a merged conversation originally titled I no longer have access to my Facebook email
Edward

Employee

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414 Messages

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4.6K Points

@Adham​,

Our customer service team has reached out to you directly for assistance with your account.

Please let us know if we can offer any further help.

4 Messages

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92 Points

@Edward​ 

I'm sorry but no one reached out to me since I sent this message. Would it be possible if I chat directly with someone? It would be so much easier this way.

Because all the emails you send are automated messages only.

5 Messages

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102 Points

@Edward​ No-one has reached out to me either. I just want a chance to export my watchlist, that's all!

2 Messages

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70 Points

2 months ago

Hi there, 

I recently found out that IMDB will no longer support log-in via Facebook. Since my account has been created from my Facebook account, not from an e-mail, i cannot access my account. The e-mail i am using in my Facebook account is linked with a different IMDB user. Currently, my IMDB is logged in my mobile, screenshots are attachted to this mail. I hope you can help me recover my account. Even if i can't log in to that spesific account, can you transfer my whislist, others lists and most importantly my ratings. It would solve the problem for me. 

Lost account nickname: mertozbek_

I am looking forward to your reply. 

Have a good day,

Mert Özbek

Note: This comment was created from a merged conversation originally titled I can no longer access my account which i created from Facebook
Edward

Employee

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414 Messages

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4.6K Points

Hello @mert__ozbek​,

Our customer service team has reached out to you directly for assistance with your account.

Please let us know if we can offer any further help.

1 Message

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62 Points

2 months ago

Hello, 

I no longer have access to the email I used to sign in with Facebook, for now I am logged in on imdb android app, but there is no way to get access through browser.

Can anyone help me get access to my account?