2 Messages


70 Points

Friday, October 14th, 2022 10:42 PM


Problem Syncing Website and Mobile App

​Hi, everyone​

​Hope you are all doing great​

​I tried to enter my IMDb account through the website and was asked to reset my password to login with a method other than facebook. I was able to reset it and enter my account normally, the only thing is that there is no sign of my watchlist and, most importantly, my own 7-year-old watched list.  The website doesn't appear to be syncing correctly, I can use my mobile app with no problem and the lists are fine​

​Has this ever happened to anyone? Is there any way to fix it?​

​Thanks a lot!​

This conversation has been merged. Please refer the main conversation:

Removal of IMDb Account “Sign in with Facebook”



2.3K Messages


40.4K Points

5 months ago

Hi @SuperHec777 

It sounds like you may have signed into a different account on the website. To confirm this you can check the User ID of the account you're signed into on the IMDb mobile app. To find this, take the following steps:

  1. Go to the "You" tab on the bottom right-hand corner
  2. Click on the "Gear" icon on the top right
  3. Click on Account, listed under the User section