2 Messages
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70 Points
Problem Syncing Website and Mobile App
Hi, everyone
Hope you are all doing great
I tried to enter my IMDb account through the website and was asked to reset my password to login with a method other than facebook. I was able to reset it and enter my account normally, the only thing is that there is no sign of my watchlist and, most importantly, my own 7-year-old watched list. The website doesn't appear to be syncing correctly, I can use my mobile app with no problem and the lists are fine
Has this ever happened to anyone? Is there any way to fix it?
Thanks a lot!
Taylor
Employee
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2.3K Messages
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40.4K Points
5 months ago
Hi @SuperHec777
It sounds like you may have signed into a different account on the website. To confirm this you can check the User ID of the account you're signed into on the IMDb mobile app. To find this, take the following steps:
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